Sales Consultant
Robinsons Super Market
Total years of experience :4 years, 8 Months
⦁ Make sales to customers on behalf of the company of goods and services
⦁ Advertise the products to the customers by proving their superiority over rival products and demonstrating to them their product
⦁ Have to give good after sales service to this customer as this service ensure that the costumer will buy again from them and they create goodwill about the company
⦁ Have to meet all the sales targets that are set for them and should maintain records of all the sales and forwarded to the head of the department.
⦁ Have to take suggestions from customers and forward it to the management.
⦁ Have to plan with their colleagues and sales head about sales strategies.
⦁ installing and configuring computer hardware operating systems and applications;
⦁ monitoring and maintaining computer systems and networks;
⦁ talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
⦁ troubleshooting system and network problems and diagnosing and solving hardware or software faults;
⦁ replacing parts as required;
⦁ providing support, including procedural documentation and relevant reports;
⦁ following diagrams and written instructions to repair a fault or set up a system;
⦁ supporting the roll-out of new applications;
⦁ setting up new users' accounts and profiles and dealing with password issues;
⦁ responding within agreed time limits to call-outs;
⦁ working continuously on a task until completion;
⦁ prioritizing and managing many open cases at one time;
⦁ rapidly establishing a good working relationship with customers and other professionals, such as software developers;
⦁ testing and evaluating new technology;
⦁ Conducting electrical safety checks on computer equipment.