Receptionist
KUWAIT AVIATION SERVICES CO. (KASCO)
Total years of experience :11 years, 3 Months
-Responsible for the check-in and out of the business class passengers of the Jazeera Airways
-Advise the passengers of the facilities offered at the lounge
-Monitor the flight of the passengers and perform boarding announcements and final calls
-Communicate with the airline staff regarding flight information of the guests
-Answer the inquiries of the guests (gate locations, directions, flight details, etc.)
-Perform administrative duties at the reception
-Inspect the maintenance and cleanliness on all areas of the lounge
-Encode all the transactions received through KASCO portal
-Responsible for the check-in and out of the first/business class passengers of the company’s affiliated airlines
-Advise the passengers of the facilities offered at the lounge
-Monitor the flight of the passengers and perform boarding announcements and final calls
-Communicate with the airline staff regarding flight information of the guests
-Answer the inquiries of the guests (gate locations, directions, flight details, etc.)
-Perform administrative duties at the reception
-Post all the transactions through the Micros System
-Acted as the second-in-charge of the restaurant
-Advance skills on handling restaurant operation
-Perform daily operational duties at the restaurant
- Responsible for any customer complaints/feedbacks
- Authorized to interview & hire walk-in part time applicants
- Exposed to managerial reports, duties and responsibilities
- Staff appraisal and confirmation; Staff Weekly Roster; Calculation of Time Card/Attendance
Cum laude graduate