GROUND SERVICES / AIRPORT SERVICES SUPERVISOR
QATAR AIRWAYS
Total years of experience :20 years, 7 Months
Training GHA staff
Altea Customer Management and Flight Management
• Work in a dynamic operation, which requires constant Quality Service Delivery.
• Use a high level of self-control to deal with one’s own emotional responses and present oneself to others as calm and objective.
• Handle awkward / difficult individuals by managing emotions and choosing words carefully
• Coordinate handling of Company Materials and Records
• Ensure to consistently apply the agreed service standards
• Work in an outdoor, physically demanding, extremely demanding, extremely safety sensitive, and deadline driven environment.
This position is associated with:
Flight and Ramp Supervision
Weight and Balance-A319, A320, A321, A300-200, A300-300, A300-600R
CUSTOMER SERVICES
SAFETY OF PASSENGERS
• Customer Services and Compliance Supervisor
• Check in Supervisor-QATAR AIRWAYS, SAUDI AIRLINES, KUWAIT AIRWAYS, KENYA AIRWAYS.AIRINDIA, PIA, OLYMIC, AIRGABON, ROYAL BRUNEI, AEROFLOT, IRAN AIR, SYRIAN AIR, MIDDLEEAST AIRLINES, BRITISH AIRWAYS, ALITALIA, LUFTHANSA, KOREAN AIR, AFRICA ONE, SHAHEENAIR, INDIAN AIR.
• Passenger services Supervisor
• Baggage Handling Supervisor
• Flight System Boarding -Team Leader
• Transit Passenger Handling/Transfer Desk Supervision
• Dangerous Goods for Passenger Baggage
• Ramp Operations Supervision
• Senior Loading Team Leader