Import Export Supervisor
Ghassan Aboud Group
Total years of experience :17 years, 8 Months
Managing a team of ten persons in operation.
Manages the Import/export process and ensures compliance with UAE laws and regulations.
Supervising the complete E-clearance with Dubai Trade.
Monitor the activities relating to import and export.
Supervising the execution of documentation process.
Arranging to issue bill of ladings, invoices, packing list and delivery advices.
Corresponding with Sales team, receiving orders of sold cars in order to complete the papers work and procedures.
Making correspondence with shipping lines and overseas counterparts.
To manage employee activities by training and motivating them to do work.
Follow up the shipments from booking till delivery.
Streamlining all the matters related to documentation and operations.
Making sure all documents are sent to customers in timely manner.
Preparing weekly reports on operational matters.
Keeping a follow-up with relevant stations for smooth delivery of shipments.
Handling Import / Export Sea / Air Shipments.
Respond to receiving inquiries, update code vendors.
Bill shipments; coordinate trace shipments when required. Assist with inventory when required.
Serving as liaison between merchandising regional logistics team.
Update freight rates on a weekly basis.
Good knowledge of the E-clearance and E-mirsal with online portal of Dubai Trade.
Preparing all kind of Declaration / Makasa on Mirsal II with Dubai trade.
Preparing of V.C.C and Reports of Vehicles.
Checking & verifying the documents for Import / Export vehicles and goods.
Coordinating with all Customers & Staff in Field.
Resolving customer’s problems associated with e clearance & addressing them in professional way to handle the process.
E-mail Correspondence with all counterparts, customers and shipping lines.
Assist Management in executing various job related functions/tasks (job aids, manuals, follow- ups, etc.)
Responsible for handling of critical and priority clients and ensuring overall customer satisfaction.
Good Knowledge of all Customs and Port Related work in field.
To prepare and ensure freight forwarding documentation are processed in order.
In-house operations management,
Handling Transit, Import & Air Shipments,
Ensuring high level of corporate services to clients,
Complaint management and SR generation against customer inquiries,
Ensuring quality and customer satisfaction goals,
E-mail Correspondence with all counterparts, customers and shipping lines,
Communicating business strategies and results to Team members,
Ensuring resolution of issues raised by corporate clients,
Responsible in declaring permits / handling transportation matters,
Handling export/import documentation and operations,
Ensuring daily incoming and outgoing freight forwarding documents,
To prepare and ensure freight forwarding documentation are processed in order.
I done my graduation from university of Karachi from Pakistan