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Aseel Alzaid, IT Assistant Manager

Aseel Alzaid

IT Assistant Manager ·Alawwal Bank

Saudi Arabia

Bachelor's degree, Information Systems

Work experience

Total years of experience: 13 years, 11 months

IT Assistant Manager

August 2013 - Present

Alawwal Bank

Riyadh, Saudi Arabia

August 2013 - Present

• Having 4+ years of experience in handling IT related projects as an assistant PM.
• Having 4+ years of experience in Business Intelligence & Data warehousing area with experience in ETL tool -Informatica and Reporting tool - Business Objects
• Participated in all phases of Software Development Life Cycle SDLC (Requirement Analysis, Design, Development, Testing and Documentation).
• Hands-on knowledge of project management and coordination of IT projects.
• Knowledgeable in incident & change management, and SLA process followed by ITILv3 methodology.
Company industry:
Banking
Job role:
Information Technology

Information Security Officer

January 2013 - August 2013

Saudi Hollandi Bank

Riyadh, Saudi Arabia

January 2013 - August 2013

System access control as per policy and procedures, and managing incidents.
Company industry:
Banking
Job role:
Information Technology

Co-Founder Mishkat

October 2011 - March 2012

Prince Sultan University

Riyadh, Saudi Arabia

October 2011 - March 2012

Mishkat is a charity computer courses given to who needs for ages from 18 to 50. Designing the time agenda, and manage the participants, volunteers, and students.
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Secretary

June 2007 - January 2007

King Fahad Medical City

Saudi Arabia

June 2007 - January 2007

Company industry:
Other Healthcare Services
Job role:
Secretarial

Call Center Agent

-

-

Job role:
Customer Service and Call Center

Education

Sultan University

January 2013

January 2013

Bachelor's degree, Information Systems

Saudi Arabia

Dar Al Uloom School

January 2005

January 2005

Diploma, Science

Saudi Arabia

Skills

Project Coordination
Expert
Project Coordination
Expert
Workshop Presenter
Expert
Workshop Presenter
Expert
Coordination
Expert
Coordination
Expert
BUSINESS WRITING
Intermediate
BUSINESS WRITING
Intermediate
CALL CENTER
Beginner
CALL CENTER
Beginner
DATA ENTRY
Beginner
DATA ENTRY
Beginner
DOCUMENTATION
Beginner
DOCUMENTATION
Beginner
HUMAN RESOURCES
Beginner
HUMAN RESOURCES
Beginner
ANALYSIS
Intermediate
ANALYSIS
Intermediate
BUSINESS OBJECTS
Intermediate
BUSINESS OBJECTS
Intermediate
Project Coordinator
Intermediate
Project Coordinator
Intermediate
Project Coordination
Expert
Project Coordination
Expert
Workshop Presenter
Expert
Workshop Presenter
Expert
Coordination
Expert
Coordination
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
ITIL Foundation V3
Aug 2015

Hobbies

  • Writing