General Accountant
MENA COLLEGE OF MANAGEMENT
Total years of experience :7 years, 4 Months
Accountant Receivable-AR
• Help in cash counter and answer student enquiries and Provide financial information to the prospective students.
• Processes student payments, follow up on, collect and allocate payments.
• Monitor students accounts details for non-payments and delayed payments.
• Follow up the payments of the invoices issued to the customers, sponsors institutions and business partners.
• Maintain the registrations period through coordination and cooperation with other Departments.
• Performs monthly reconciliations.
Accountant Payable-AP
• Process outgoing payments in compliance with financial policies and procedures.
• Keep track of all payments and expenditures, including purchase orders, invoices, reimbursement requests, statements, etc.
• Generate reports detailing accounts payables status.
• Dealing with tax authority and assist with tax audits and tax returns.
• Dealing with HR Department to review and validate the employees’ payroll payments.
• Calculate and prepare end-of-service benefits and Faculty overload and part time expenses.
• Reconcile banks on a monthly basis.
Involved in research centre as
Research Assistant-RA
• Researching subjects through books, journals, internet.
• Conduct literature reviews.
• Recruiting and managing participants of studies.
• Collecting and analysing data
• Generating correspondence, reports and graphics.
• Manages and coordinates community workshops, retreats, and recruitment efforts; arranges visits and tours for prospective students and parents.
• Supports the development of Student Recruitment Strategy with the Student Recruitment Officer to increase the quality and quantity of applications and inquiries, in local, regional and international markets.
• Represents the University both on and off-campus to prospective students, parents, secondary school students and other individuals/organizations involved in the pursuit of education.
• Visits high schools for recruitment purposes and meet with prospective students.
• Prepares and distributes student recruitment advertising and marketing materials.
• Prepares daily and monthly reports as needed and report to A&R Supervisor.
• Conducts surveys related to AFU Programs & Services and Records all inquiries and maintain proper documentation.
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
• De-escalate situations involving dissatisfied customers, offering patient assistance and support.
• Call clients and customers to inform them about the company’s new products, services and policies.
• Guide callers through troubleshooting, navigating the company site or using the products or services.
• Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items.
• Collaborate with other call centre professionals to improve customer service.
• Help to train new employees and inform them about the company’s customer management policies.