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Ashar Deed

Manager III – Talent Acquisition

Arthur Lawrence

Location:
Pakistan
Education:
Diploma, Online Reservation System
Experience:
24 years, 3 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  24 Years, 3 Months   

August 2020 To Present

Manager III – Talent Acquisition

at Arthur Lawrence
Location : United States - South Houston
• Spearheaded the end-to-end recruiting process, encompassing job understanding, marketing, sourcing, screening, interviewing, and negotiation with candidates.
• Managed the acquisition, selection, and evaluation of candidates for a diverse range of IT and non-IT positions.
• Oversaw multiple high-profile accounts with Fortune 500 clients and industry-leading firms such as Deloitte, Coca-Cola, LyondellBasell, HOAG, Kaiser Permanente, Waste Management, and others.
• Assumed responsibility for the entire recruitment cycle, encompassing both full-time and contractual positions.
• Conducted comprehensive screening and evaluation of candidates' qualifications against job requirements through phone screenings and Skype interviews.
• Leveraged popular internet job portals like LinkedIn, LinkedIn Recruiter Professional Services (RPS), Dice, Monster, ZipRecruiter, and Indeed to drive online recruitment efforts.
• Managed and mentored a team focused on hiring professionals in various roles including PeopleSoft FSCM Consultants, Data Modeling Architects, Business Analysts, Data Analysts, Technical Business Analysts, Oracle and SQL Database Administrators, Technical Architects, Business Process Management Consultants, Project Managers, Technical Project Managers, Environmental Service Technicians, Boiler Engineers, General Labor, and more.
• Facilitated the recruitment process, including screening, scheduling interviews, conducting reference checks, background checks, drug screenings, and other related activities for consultants.
• Mentored Talent Advocates in negotiating rates and salaries with consultants of different immigration statuses, such as CPT, OPT, H1B, EAD, GC, US, Canadians, and Mexican citizens.
• Negotiated rates for contract, contract-to-hire, and full-time permanent positions.
• Demonstrated expertise in understanding and breaking down prerequisites in various industry domains.
• Collaborated with vendors and third-party contractors to identify exceptional candidates and provide top-quality resumes to meet their specific job requirements.
• Managed and trained a team of onboarding specialists responsible for facilitating the seamless integration of consultants, ensuring compliance with the Statement of Work (SOW), handling new hire packages, and maintaining comprehensive records in the database throughout their engagement with end clients.
• Collaborated with Account Managers to assess and address their clients' staffing needs effectively.
• Coached and guided team members on various Human Resources issues to foster a positive and healthy work environment.
February 2020 To April 2020

Outbound Operations Manager

at Welcome Events and Destinations
Location : Pakistan - Karachi
• Developed and implemented comprehensive strategic policies, robust budgets, and innovative programs to optimize corporate travel operations and enhance cost-efficiency.
• Actively participated in daily management meetings, leveraging industry expertise to provide valuable insights and develop cutting-edge strategies for future corporate group travel to various outbound destinations.
• Successfully orchestrated flawless travel arrangements and logistics for high-profile 200-person groups representing renowned pharmaceutical companies, ensuring seamless and memorable experiences.
• Spearheaded contract negotiations with travel service providers, skillfully securing advantageous agreements and establishing highly competitive rates to drive cost savings and maximize value for clients.
• Demonstrated expertise in navigating and ensuring strict compliance with complex international travel regulations, including meticulous management of embassy documentation requirements, group ticketing processes, and other critical compliance measures for clients.
• Implemented rigorous quality control measures to guarantee timely and meticulously tailored travel arrangements for clients, encompassing meticulous coordination of accommodations, transportation, and other essential services, enabling clients to reach their destinations seamlessly and with utmost satisfaction.
• Conducted comprehensive research on diverse destinations, meticulously curated available services, and facilitated seamless bookings for top-tier hotels, optimized flight options, reliable car/coach rentals, and a wide range of engaging local activities, providing clients with exceptional and personalized travel experiences.
May 2019 To January 2020

Sales Manager

at Blue Diamond Alsalam Resort Fujairah
Location : United Arab Emirates - Fujairah
• Spearheaded the successful pre-opening phase of a brand-new hotel, implementing strategies to establish a strong market presence.
• Assisted the Director of Sales in effectively managing the sales operations for the Leisure segment.
• Implemented meticulous planning and goal-setting to ensure the highest business levels on a daily and weekly basis.
• Conducted thorough market analysis to identify potential target markets and develop effective marketing strategies.
• Conducted regular mystery visits to competitor hotels to stay informed about industry trends and best practices in the area.
• Proactively engaged in aggressive sales calls on a daily basis, resulting in a significant increase in occupancy by 75% and revenue by 45%.
• Managed key markets for the area, including C.I.S., Germany, France, China, and the local market.
December 2017 To May 2019

Market Manager - Groups

at Desert Adventures
Location : United Arab Emirates - Dubai
• Devised and executed comprehensive departmental strategies, leveraging innovative approaches to drive exceptional results and convert inquiries into confirmed group bookings for both leisure and corporate travel segments.
• Conducted rigorous performance evaluations of direct reporting executives, meticulously analyzing reports, evaluating operational techniques, and assessing individual effectiveness. Fostered open and effective communication channels through regular weekly/monthly meetings with the reporting staff.
• Demonstrated adaptability and unwavering accountability by proficiently managing additional responsibilities assigned by management, ensuring their timely and successful completion.
• Successfully managed and optimized the company's prominent markets, encompassing C.I.S., Subcontinent, Europe, Africa, USA, South America, and Far East, by implementing strategic initiatives and deploying targeted market penetration strategies.
• Cultivated and nurtured strategic alliances with vendors, advertising agencies, and influential travel/corporate partners, fostering enduring partnerships to drive mutual growth and achieve key business objectives.
• Pioneered transformative initiatives to amplify profitability and attain ambitious marketing objectives, overseeing the entire process from concept development to seamless implementation, while fostering productivity and cultivating sustainable growth.
• Achieved an impressive 20% surge in profit margins through adeptly leveraging new product introductions, harnessing untapped revenue streams, and capitalizing on lucrative market opportunities.
August 2017 To December 2017

Sales Manager

at Golden Tulip Hotel Al Barsha
Location : United Arab Emirates - Dubai
• Planned and Strategist to achieve revenue using Opera system
• Provided maximum customer satisfaction by closely interacting with Corporate Accounts, understand client's requirements, and customized products / services accordingly
• Involved in daily meetings with Other Head of Departments to share ideas using MS Office like MS Word / Excel / PowerPoint, regarding how we can increase sales,
• Worked with marketing team to design and advertise promotions
• Responsible for weekly team meetings to identify sales opportunities, discuss strategies, and execute new promotions using MS Excel reports
• Involved in addressing customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues
• Achieved consistent 25% growth rate with effective planning and management strategies
• Worked closely with Business Owners / Decision Makers, using persuasive communication skills, and customer relations expertise to close deals
• Developed comprehensive revenue plans and implemented strategic initiatives to drive sustainable business growth.
• Prioritized customer satisfaction by actively engaging with corporate accounts, understanding their unique requirements, and delivering customized products and services.
• Participated in daily meetings with department heads to exchange ideas, identify opportunities for sales growth, and collaborate on promotional activities.
• Led weekly team meetings to identify sales prospects, devise effective strategies, and execute promotional campaigns.
• Demonstrated a proactive approach in addressing customer complaints promptly, resulting in enhanced satisfaction levels, while continuously refining operational strategies to minimize issues.
• Achieved a consistent growth rate of 25% through meticulous planning and effective management techniques.
• Established strong relationships with business owners and decision-makers, leveraging persuasive communication skills and customer relations expertise to successfully close deals.
August 2015 To August 2017

Public Relations & Operations Manager - International Market

at Red Apple Travel
Location : United Arab Emirates - Dubai
• Ensured smooth operation in all department, and general supervisions using MS Excel to generate reports, & MS PowerPoint to create presentations
• Worked with clients, ensured profitability in business by doing business trips to potential markets i.e., Africa, Pakistan, India, Thailand, and Sri Lanka
• Responsible for attending to guest complaints at all times
• Achieved / surpassed production targets through effective staff management, task allocation, and materials coordination using MS Excel to maintain reports and MS word to write strategies
• Managed daily operations, included supervising multiple team members across 04 locations (Malaysia, Singapore, India, and Egypt)
• Responsible for managing a public relations department along with the staff Improved the public image of the company, and clarified the company's point of view on important issues
• Responsible for recruiting, hiring, training, managing new staffs in Dubai using Bayt, Indeed, Monster, and etc.
• Evaluated and implemented sales promotional programs
• Improved management and employee relationships through team activities
• Prepared/published newsletters and other company literature
• Responsible for annual reports using MS Excel on the financial status of the company
• Managed company sponsorships for new recruits
• Maintained effective working relationships with local, municipal government officials, and media representatives
• Managed an organization's reputation with the public in general and with clients
• Developed and launched Internet or intranet web pages
• Managed / communicated budgets with the Management by sharing reports created in MS Excel
October 2011 To July 2015

Operations/ MICE Coordinator

at Arabian Oryx Travel & Tourism LLC
Location : United Arab Emirates - Dubai
• Responsible for maintaining positive relationships with vendors of direct travel i.e., car rentals, hotels, and airlines using iTravel system
• Responsible for negotiating preferred rates with vendors of direct travel
• Planned travel accommodations, booking flights, hotels, car rentals, and site activities through MS Office Suites
• Managed / processed all travel-related documentation, included payments, itineraries, visas, medical, and legal forms through in-house travel management system
• Assisted with any travel-related issues that arose
• Responsible for researching travel deals, evaluated prices, and services
• Arranged travel accommodations for business visitors
• Created, optimized, and monitored corporate travel policies
• Prepared travel budget reports in MS Excel
• Analyzed / prepared reports on travel spend
• Welcomed more than 2, 000 Tourists in a month, primarily from Europe, C.I.S., France, Germany and Far East
• Ensured that Guests stay was comfortable, all Guests needs were attended
• Assigned representatives for all arriving flights to welcome Guests
• Prioritized duties to meet deadlines and maintain 100% quality standards
January 2011 To October 2011

Customer Solutions Operations Manager

at THE RESOURCE GROUP - TRG
Location : Pakistan - Karachi
• Actively participated in team meetings
• Responsible for assisting in defining measurements of excellence in a performance plan and assessed during the appraisal
• Represented Company in a professional manner
• Conferred with co-workers to research customer problems and find solutions
• Represented Company position in correspondence to customers
• Conferred with manager to clarify priorities, escalation processes, and assignments
• Resolved disciplinary issues and escalated major concerns to department heads
April 2010 To December 2010

Executive Recruiter

at THE RESOURCE GROUP - TRG
Location : Pakistan - Karachi
• Interviewed / screened candidates in a call center environment for our onshore team to determine if the candidate's qualifications, experience, workplace preferences, and salary needs are congruent with the position / organization
• Recommended / developed customized interview for each position, which determined if the person was a viable candidate
• Responsible for screening resumes / applications, short list candidates for 01st phase of interview via telephone
• Cross-trained new employees by explaining rules, procedures, and job responsibilities
August 2004 To October 2010

Reservation Assistant Manager

at MAP HOLIDAYS & TOURS
Location : Pakistan - Karachi
• Responsible for interacting with customers to provide information in response to inquiries about products / services and to handle / resolve complaints
• Managed / overcame objections on sales call while maintaining the highest levels of customer service
• Managed / followed with customers regarding inquiries, purchases, reservations / service concerns
• Responsible for liaising with central reservations to communicate new rate plans and promotions
• Managed travel agents, revenue manager, and the rooms division manager
• Assisted the sales team in setting their market rates
• Managed / maintained in-house reservations systems
• Analyzed customer feedback and initiated changes to support improvement
• Protected company reputation, built loyal client base by working relentlessly to resolve problems, and improve customer satisfaction
May 1999 To March 2004

Guests Relations Executive

at Embassy Suites
Location : United States
• Responsible for guaranteeing the comfort, safety, and satisfaction of guests at hotel
• Assisted Hotel Manager in supervising employees in the areas of administration, housekeeping, and customer service
• Responsible for addressing / resolving any problems / concerns regarding guest accommodations or services
• Responsible for quickly developing creative solutions for guest

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
October 2009

Diploma, Online Reservation System

at ABACUS
Location : Pakistan - Karachi
April 2008

Diploma, Passenger/ Airport Handling Services

at Pakistan International Airline Training Centre
Location : Karachi, Pakistan
February 2007

Diploma, Online Reservations

at Amadeus
Location : Karachi, Pakistan
March 2007

Diploma, Amadeus Fares

at Amadeus
Location : Karachi, Pakistan
May 1996

High school or equivalent, Accounting

at University of London
Location : United Kingdom - London
GCE O'Levels
August 1995

Diploma,

at Advance computer academy
Location : karachi, Pakistan
Training of Ms. Office & hardware Repairing.

Specialties & Skills

Tour & Tourism

Creative Skills

Microsoft Office software & the Internet

Managment

time management

organizational development

problem solving

succession planning

performance management

Account Management

Time Management

Online Operations

Customer Service

Project Management

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Urdu

Expert

Training and Certifications

Certified Abacus Reservation System ( Certificate )

Issued in: October 2009 Valid Until: - October 2009

Amadeus ( Certificate )

Issued in: March 2007

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

Reading Books, Playing sports & Get involved in Charity work

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