OFFICER
Mashreq
Total years of experience :10 years, 1 Months
Compliance AML Department Nov 2019 - Dec 2021
• Reviewing of customers with high cash deposits and check for suspicious transactions.
• Reviewing and analyzing the customer accounts with AML alerts.
• Coordinating with various channels to ensure the response on AML queries raised are satisfactorily
responded.
• Name screening to analyze potential hits.
• Updating KYC details through calls and emails for customers.
• Calling customers with regards to transactional queries which are suspicious in nature.
• Preparing MIS on daily basis to submit reports to the Senior Management.
Personal Loan Department Feb 2015 - Oct 2019
• Verifying that the Loan documentation is complete as per the process and guidelines.
• Reviewing original Personal Loan documents and raising discrepancies to the concerned team.
• Disbursing the Loan in IRIS/Flex and crediting the funds to the customer account.
• Preparing MIS on daily and monthly basis to submit reports to the senior management.
• Disbursing Pay Orders
• Reconciling Pay Orders on daily basis.
• Lodgment process of loan documents which are reviewed.
• Receiving Salary Transfer Letters for Buyout Cases and verifying customers’ accounts prior to releasing the
• funds.
• Checking fraudulent cheques and liaising with the concerned team.
• Reconciling of PDC’s on daily basis prior to submitting the same to the bank.
• Passing entries for bounced cheques for penalty.
• Invoicing Service fees and other charges for Downtown communities.
• Preparing monthly bank reconciliations.
• Follow up on payments by contacting customers and sending reminders.
• Managing auto debit forms for processing of credit cards.
• Processing refundable deposits.
• Preparing statement of accounts and sending to the clients monthly.
• Handling postdated, issued and bounced cheques.
• Liaising with external debt collectors for matters related to defaulting customers.
• Handling customer queries with regular follow ups and meeting with customers to resolve their issues.
• Dealing with banks for regular bank transactions and for unidentified credits.
• Passing month end journal entries.
• Passing Credit memos in the case of waivers.