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Ashini Anupama  Wijesinghe , Administrator

Ashini Anupama Wijesinghe

Administrator·The Pitstop Café and Restauran

United Arab Emirates

Diploma, Diploma in Primary School

Work experience

Total years of experience: 8 years, 8 months

Administrator

January 2017 - January 2021

The Pitstop Café and Restauran

Colombo 1, Sri Lanka

January 2017 - January 2021

Greet and assist visitors Manage Phone Calls Mail and Deliveries Administrative support Maintain reception area Schedule Appointments Monitor restaurant supply Assist in event coordination Inventory management Customer service Respond to online reviews Managing staff Marketing Managing finances Handling customer enquiries and complaints Overseeing daily operations
Nurture friendly relationships with customers to increase loyalty and boost our reputation

Company industry:
Catering, Food Service, & Restaurant

Front Desk Manager

August 2015 - November 2016

The Brizo Restauran

Colombo 1, Sri Lanka

August 2015 - November 2016

Ensuring timely and accurate customer service Greet and assist visitors Handling customer complaints Maintaining an immaculate reception area Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines Assist in the development and monitoring of the budget to provide top quality customer service Act as liaison between the General Manager and staff Answer phone inquiries, direct calls, and provide basic information Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails. Assist in event coordination

Company industry:
Catering, Food Service, & Restaurant

Graphic Designer

March 2012 - May 2015

Madawala Enterprises (pvt) Ltd. Company

Colombo 1, Sri Lanka

March 2012 - May 2015

Develop illustrations, logos and other designs using software or by hand/ Create art work for packing / Design invitation cards, Create PowerPoint presentation / Design posters, brochure

Company industry:
Catering, Food Service, & Restaurant

Education

Lyceum Campus

March 2023

March 2023

Diploma, Diploma in Primary School

Sri Lanka

ASIAN INTERNATIONAL HOTEL SCHOOL

November 2019

November 2019

Diploma, Diploma in Cake (NVQ level 3)

Sri Lanka

Swiss Lanka Culinary School (City & Guilds)

November 2018

November 2018

Diploma, Diploma in Pastry & Bakery -

Sri Lanka

Fashion Tec

October 2016

October 2016

Diploma, Diploma in Fashion Designing and Technology

Sri Lanka

E- Soft Metro Campus

March 2016

March 2016

Diploma, Diploma in English -

Sri Lanka

Teleview Technology Academy

January 2012

January 2012

Diploma, Diploma in Graphic Design -

Sri Lanka

Skills

CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
Team work
Expert
Team work
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
ADOBE ILLUSTRATOR
Expert
ADOBE ILLUSTRATOR
Expert
ADOBE PHOTOSHOP
Expert
ADOBE PHOTOSHOP
Expert
Microsoft office
Expert
Microsoft office
Expert
Multitasking
Expert
Multitasking
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
EVENT MANAGEMENT
Intermediate
EVENT MANAGEMENT
Intermediate
Flexible
Expert
Flexible
Expert

Languages

English

Expert

Hindi

Expert