Ashker Mubeen, 1.Customer Service Assistant 2. Team leader

Ashker Mubeen

1.Customer Service Assistant 2. Team leader

Tesco (plc)

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Information Technology Systems
Experience
4 years, 6 Months

Share My Profile

Block User


Work Experience

Total years of experience :4 years, 6 Months

1.Customer Service Assistant 2. Team leader at Tesco (plc)
  • United Kingdom
  • August 2011 to November 2013

08/15/2011 to 08/20/2012 - Customer Service Assistant
Mr. Mohamed Ashker’s duties and responsible are as below:
• direct customers and assist in product location
• support warehouse colleagues with deliveries
• fill promotion ends and merchandising units
• As well as ensuring that the aisles are tidy and clear.
• Handling the till points


08/21/2012 to 11/26/2013 - Team Leader
Mr. Mohamed Ashker’s duties and responsible are as below:
• Responsible for helping our customers to get what they want by ensuring our shelves are filled.
• Make day to day decisions on behalf of His team.
• Provide support to section/department manager.
• Involved in coaching of new starters, co-ordinating your team's rotas and attendance, and communicating key messages.
• Cash Handling
• Daily Price Checking and Reduce Clearances on Products.

Customer Service Assistant at BP Express Shopping Limited
  • United Kingdom
  • October 2011 to October 2012

Involved in shop floor merchandising and customer service
Handle customer queries and help them with a friendly manner
Engaged in shop floor sales, served customers on tills
Stock control and order on demand.

IT Assistant at Hameedia's
  • Sri Lanka
  • April 2009 to May 2011

1. Assembles and configures network components and associated services.
2. Installs and tests necessary software and hardware.
3. Establishes network users, user environments, directories, and security for
networks being installed.
4. Provides users with network technical support.
5. Installs, upgrades and configures network printing, directory structures, rights,
security, software and files services.
6. Upgrades network hardware and software components as required.
7. Performs network troubleshooting to isolate and diagnose common network
problems.
8. Sets up and maintains basic network operations, including assembly of network
hardware, and provides assistance to the network administrator.
9. Responds to needs and questions of users concerning their access of network resources
10.update and maintain information on computer systems and in archives.

Education

Bachelor's degree, Information Technology Systems
  • at International University of America
  • June 2013

I have completed Bachelor of Business Administration (BBA) Degree Program Majoring In Information Technology Systems.

Diploma, Diploma In Network Administration
  • at Turnkey IT Training
  • May 2009
Diploma, Diploma In Computer Hardware Engineering With Networking
  • at Turnkey IT Training
  • February 2009
Diploma, General Certificate Of Education (Advanced Level ) Examination
  • at Al/Humaisara National School
  • August 2008

General English - C (Credit Pass) Economics - C (Credit Pass) Business Studies - S (Ordinary Pass) Accounting - S (Ordinary Pass)

Diploma, Pre Intermediate 3 ( P I 3)
  • at British Council
  • March 2007

This is an English Language Courch Which i have completed in British Council.

Diploma, Pre Intermediate 2 ( P I 2)
  • at British Council
  • December 2006

This is an English Language Courch Which i have completed in British Council.

Diploma, Pre Intermediat 1 ( P I 1)
  • at British Council
  • October 2006

This is an English Language Courch Which i have completed in British Council.

Diploma, Elementary 3 ( E L 3 )
  • at British Council
  • June 2006

This is an English Language Courch Which i have completed in British Council.

Diploma, General Certificate Of Education (Ordinary Level ) Examination
  • at Al/Humaisara National , School
  • December 2005

Islam - A Tamil litrature - A English - A Mathematics -B Science and Tec - C Social studies and History - B Tamil - A Health - A Business - S

Diploma, Diploma In Desktop Publishing Program
  • at Nabaviyya Institute, Beruwala
  • November 2003

Specialties & Skills

Computer Hardware Troubleshooting
Networking Concepts
Computer Sales
Troubleshooting Hardware
Communication,Interpersonal Skills

Languages

English
Expert

Memberships

YMCA, Watford
  • Training for fittness
  • November 2011

Training and Certifications

Hardware And Networking (Training)
Training Institute:
Turnkey IT Training
Date Attended:
May 2009