Manager - presales ( data and wireless communications)
Spanco tele systems and solutions Ltd
Total years of experience :20 years, 9 Months
+Work as a solution design architect for the present employer. Where to design the best feasible solution for data and wireless requirements.
+ Address the technical aspects in data and wireless vertical with a team of 5 memebers
+ Provide technical assistance to sales staff by understanding the client requirement and propose them the right solution.
+ Experience in Handling Responses for Proposals RFP/RFI/RFQ End-To-End. Good analytical, problem-solving and documentation skills
+ Work cooperatively as a pre-sales staff to provide technical analysis of existing configuration and solutions for customer requirements for future growth
+ Work with the Account Executives / Business development managers on opportunities, Quantify the prospects level of need, and qualify the technical fit. Develop and give product overview and detailed product presentations. Work on proposals / bids with applications consultants.
+ Demonstrate the network products for customers, both in person and over the Internet. Manage all aspects of product trials, including setting the decision criteria, product installation, initial training, and monitoring progress.
+To provide highly competitive reliable and scalable solutions for various customer requirements. Address varying requirements of the customer and advice the best solution which is technically and commercially feasible.
• Responding to the RFPs by providing the best compliance and selecting the right OEM for right kind of solutions. Detailed securitization of the final solution.
• Inline with the aggressive sales force of the organization to provide a varying stack of technology solutions.
Identify the best and right OEMs in the market to be partnered.
• Facilitate and co-ordinate the Proof of Concept demonstration to the customer.
• Visualize the solutions and deliver presentation to the customer
• Inline with the post sales team for implementation / project management and other operational issues.
I am responsible for supporting System Networking (SN) technical sales efforts. Also provide detailed technical information and design recommendations for IBM System Networking and IBM BladeCenter embedded products. The role is primarily to support pre-sales efforts but also involve post-sales activities with the support team and customers in complex situations.
• Support the sales team with accurate and detailed technical
information.
• Actively identify opportunities for IBM BNT products and services.
• Provide design recommendation to end-users.
• Provide technical assistance, support and training to IBM BNT channel
partners.
• Develop winning sales strategies with the sales team.
• Provide network design recommendations for customers and channel
• Present technical workshops and seminars for IBM BNT products.
• Publish relevant technical documentation.
• Establish and maintain IBM BNT credibility with end-users.
• Conduct Proof of concepts or benchmarking, as required to support
sales activities.
• Work on projects in government, including Defense and National Security.
+ Responsible for handling a wide range of customer accounts, including small businesses, agricultural businesses, non-profit organizations, large executive offices, financial institutions, municipalities, law enforcement, public education districts, etc.
+ Resource allocation for new projects, Infrastructure, and support operations in the state.
+ Assessment of daily downtime / uptime report sent by Central NOC and regional NOCs in the state.
+ Evaluate feasibility percentage on day to day basis for site surveys done by Site survey team.
+ Allocation of resources and Training the resources.
+ Preparation of bill of materials.
+ Create project plan for expansion of infrastructure.
+ Create support plan for support activities for existing customers in the state.
+ Attend pre-sales calls to provide technical analysis of existing configuration and solution for customer requirements and future growth.
+ Collect data from customers with their varying and complex needs and provide solutions.
+ Communicate with technical team for continual support.
+ Updating data and declaration to DOT - VTM circle in the state.
+ Project / Service delivery.
+ Reporting to National Project Manager, National Support Manager and Chief Operating Officer of the company.
+ Manage Collection of data from customers with their varying and complex needs and help to provide solutions.
+ Provide inputs on Preparation of Master Execution Plan(MEP) and automated network architecture design to client.
+ Interface between customer, management and project staff for successful + Preparation of ROI analysis and presentation to the management.
+ Corroboration of site survey reports for Backbone and access networks.
+ Liaison data for SACFA / WPC clearance for all wireless links in the district
+ Implementation of ITIL practice for the system for better service delivery and support
+ SLA management with help of other departments.
+ Responsible for handling a wide range of customer accounts, including small businesses, agricultural businesses, non-profit organizations, large executive offices, financial institutions, municipalities, law enforcement, public education districts, etc.
+ Resource allocation for new projects, Infrastructure, and support operations in the state.
+ Assessment of daily downtime / uptime report sent by Central NOC and
+ Evaluate feasibility percentage on day to day basis for site surveys done by Site survey team.
+ Allocation of resources and Training the resources.
+ Preparation of bill of materials.
+ Create project plan for expansion of infrastructure.
+ Create support plan for support activities for existing customers in the state.
+ Attend pre-sales calls to provide technical analysis of existing configuration and solution for customer requirements and future growth.
+ Collect data from customers with their varying and complex needs and provide solutions.
+ Communicate with technical team for continual support.
+ Liaison data for SACFA / WPC clearance for all wireless links across state.
+ Updating data and declaration to DOT - VTM circle in the state.
+ Project / Service delivery.
+ Reporting to National Project Manager, National Support Manager and Chief Operating Officer of the company.
+ Maintain the internal network of the company
+ Maintain WAN links of the company
+ Network and security audit
+ Network management monitoring and trouble shooting
BS 7799 was a standard originally published by the British Standards Institute (BSI) in 1995. It was written by the United Kingdom Government's Department of Trade and Industry (DTI), and after several revisions, was eventually adopted by ISO as ISO/IEC 17799, "Information Technology - Code of practice for information security management." in 2000. ISO/IEC 17799 was most recently revised in June 2005 and was renamed to ISO/IEC 27002 in July 2007. "Information Security Management Systems - Specification with guidance for use." BS 7799-2 focused on how to implement an Information security management system (ISMS), referring to the information security management structure and controls identified in BS 7799-2, which later became ISO/IEC 27001. The 2002 version of BS 7799-2 introduced the Plan-Do-Check-Act (PDCA) (Deming quality assurance model), aligning it with quality standards such as ISO 9000. BS 7799 Part 2 was adopted by ISO as ISO/IEC 27001 in November 2005.
+ Completed ITIL ( IT infrastructure libraries ) from EXIN netherlands through Vyomlabs Pune. + A process oriented approach towards IT service management
+ Awarded masters in marketing management from Guru ghasi das University, bilaspur, CG-India
1. MOTOWi4 Introduction (V2) 2. Point-To-Point Backhaul 3. Canopy Introduction - Assessment. 4. CPT200: Canopy assessment.
1) Training on WLAN/WiMAX product line from Nortel 2) Training on green IT from Nortel
Data centre training from APC
+ Awarded bachelor of business administration from university of madras. + A 3 year core program conducted by University of madras.
+ Completed Cisco certified network associate certification from Cisco systems
+ Awarded with Engineering Diploma in Information Technology + a Full three year residential program + Awarded QC certification from ISO for best production of creative team + Training for Quality Circle Competition from ISO