Regional Operations and Maintenance Engineer
Huawei
Total years of experience :5 years, 4 Months
>> Responsible for the management of Customer Innovation & Integration Experience Center network infrastructure, maintenance of Telepresence System, operation of IT System, capable of handling the fault of network connection and line failures, etc..
>> Support regional CSIC including maintenance of regional Data Centre, sometimes require travelling to other Middle East country.
>> Assist regional team on customer project pre-implementation, ensure customer’s queries is well feed-backed.
>> As the owner of operation and maintenance, to support Experience Center reception and to ensure it's success.
>> To assist and complete network infrastructure for newly introduced experience content and daily maintenance in Experience Center including data center equipment's.
>> Prepare well documentation and guideline on newly installed content, troubleshooting FAQs and steps, network topology, LLD and HLD.
>> Responsible for the daily management of electronic terminal, including mobile phone, Pad, STB and devices maintenance in Experience Center.
>> To respond in time on request for help, assist engineers to carry out operation and maintenance, fault detection, short-term travel to other branch in another country to support troubleshooting or experience solution optimization.
>> Prepare weekly maintenance report on network infrastructure, experience content workability and monthly report on overall CSIC reception
>> Other minor job duties according to needs as requested by supervisor or manager.
Experienced Software Engineer with a demonstrated history of working in the computer software industry. Skilled in Enterprise Risk Management, Policy Analysis, Organizational Development, Microsoft PowerPoint, and IT Security Policies. Strong engineering professional with a Master's degree focused in Management Information Systems from University of the East.
finished 33 of 36 Units in Master of Information System (3units remaining for Thesis) •Technical Paper International Published on Circulation in Computer Science entitled “The Use of Fuzzy Logic for Online Monitoring of Manufacturing Machine: An Intelligent System”
finished 33 of 36 Units in Master of Information System (3units remaining for Thesis) •Technical Paper International Published on Circulation in Computer Science entitled “The Use of Fuzzy Logic for Online Monitoring of Manufacturing Machine: An Intelligent System”