Ashok Kumar M

• Define and execute enterprise IT strategy aligned with business growth across real estate,
construction, hospitality, community management, and F&B operations
• Lead digital transformation initiatives across 15+ business locations, enabling scalable and resilient
IT operations
• Act as a strategic advisor to executive leadership on IT investments, innovation, and risk
management
• Drive cloud adoption (Azure), cybersecurity transformation, and ITSM automation initiatives
• Strengthen cybersecurity posture through Zero Trust (Zscaler), SOC, VAPT, and endpoint protection
solutions
• Manage CAPEX/OPEX budgeting, vendor governance, and cost optimization initiatives
• Ensure high availability (99.9% uptime) and business continuity through robust DC/DR strategies
• Oversee enterprise infrastructure including networks, wireless, storage, and enterprise applications
(SAP, O365)
• Lead and develop high-performing IT teams delivering 24x7 operational excellence
• Enabled business operations across diverse verticals through scalable and resilient IT infrastructure
• Improved operational efficiency and reduced incident rates, achieving ~15% cost optimization

• Led enterprise datacenter operations supporting 600+ servers and 7, 000+ endpoints across India
region
• Managed hybrid cloud infrastructure (AWS) and large-scale enterprise network environments
• Delivered major transformation programs including SD-WAN, virtualization (Nutanix/VMware), and
cloud migration
• Implemented enterprise cybersecurity solutions including Zscaler, endpoint protection, and
compliance frameworks
• Directed IT budgeting (CAPEX/OPEX), vendor strategy, and cost optimization initiatives
• Built and led high-performing infrastructure teams ensuring SLA adherence and service excellence
• Established DC/DR, high availability, and business continuity frameworks
• Led key initiatives including datacenter build (greenfield), infrastructure refresh, and automation
platforms
• Optimized infrastructure performance and costs through large-scale virtualization and cloud
adoption initiatives

• Managed enterprise servers, networks, and security infrastructure
• Implemented Windows and Linux-based server environments with virtualization and proxy solutions
• Provided remote infrastructure support to international clients across multiple regions
• Maintained firewall, endpoint security, and network monitoring systems

• Implemented and managed enterprise IT infrastructure including servers, networks, and security
systems
• Led hardware support teams and supported large-scale user environments (600+ systems)
• Managed email systems, antivirus platforms, and backup solutions

• Delivered hardware and network support services across multiple client environments
• Installed and maintained systems, networks, and peripherals under AMC contracts
• Provided technical troubleshooting and onsite support for enterprise customers

• Led end-to-end IT infrastructure setup and management across India, UAE, and Saudi Arabia
operations
• Implemented enterprise systems including Active Directory, virtualization (Hyper-V), and network
security
• Designed and deployed VPN, firewall, and WAN connectivity solutions across global offices
• Managed backup, disaster recovery, and data protection strategies
• Supported enterprise applications, VoIP systems, and collaboration platforms
• Ensured high availability and SLA adherence across multi-location operations

• Led end-to-end IT infrastructure setup and management across India, UAE, and Saudi Arabia
operations
• Implemented enterprise systems including Active Directory, virtualization (Hyper-V), and network
security
• Designed and deployed VPN, firewall, and WAN connectivity solutions across global offices
• Managed backup, disaster recovery, and data protection strategies
• Supported enterprise applications, VoIP systems, and collaboration platforms
• Ensured high availability and SLA adherence across multi-location operations