Technical Sales Manager
HitekNofal Solutions
Total des années d'expérience :27 years, 5 Mois
Define and implement solutions & products sales strategies and roadmaps; i.e. Scientific Solutions, such as NDT, RVI, and PMI. In addition to Fiber Optics and Copper Test & Measurement Industrial Solutions. Moreover, manage the Fiber Optics Lab to achieve products sales and marketing requirements.
• Promote solutions / products internally to employees and externally to various sectors, such as Telecom, Oil & Gas, and Defense sectors.
• Provide technical expertise, trainings, field trials and surveys internally and externally.
• Prepare sales and marketing plans needed for each solution to achieve sales targets.
• Review all customers’ contracts, and works on increasing the sales volume per client.
• Manage tender submittals including technical and commercial documentations.
• Follows up on all inquiries and open projects within each market sector to ensure customer satisfaction and attention.
• Identify new customers and create new leads / needs to fill the company pipeline, through ongoing market analysis and study.
• Evaluate competitors and business partners technically and commercially.
• Evaluate new products / solutions and implement pricing policies.
• Manage and maintain strong communications and reporting with existing and prospect partners and suppliers:
o Set market required specifications and features
o Learn about and introduce new products
o Stock order based on sales forecast
o Negotiate pricing /delivery time
o Run beta and pilot programs with early-stage products
• Responsible of post technical & sales services.
• Assist marketing communication to develop product collateral, such as, company brochure, website, catalogs by market sectors.
• Manage and participate in trade shows, events and conduct solutions presentations and run demos.
• Manage all the activities and manufacturing processes of the Fiber Optic lab.
Managed and planned the activities of the company in the imported refurbished used photocopiers market including:
• Supervised staff including sales representatives and technicians.
• Managed the process of buying, selling and exchanging used machines to satisfy customers’ needs.
• Negotiated appointments and prices.
• Handled the company and customers’ needs of spare parts and consumables during guaranty and regular contracts period.
• Prepared technical specifications and financial data required for tenders and offers.
·ٍSupervised and trained, as a senior engineer, a group of engineers to achieve the customer objectives.
·Installed and maintained analog and digital Canon photocopiers.
·Scheduled monthly visits for regular services to assure costumers’ satisfaction.
·Managed and supervised one of Canon document copy centers and prepared monthly work plans and reports.
·Designed, installed and maintained the infrastructure for electronic security systems (i.e. alarm and fire detection systems).
·Trained customers to use the company systems.
·Studied and evaluated new security products to choose the systems suitable for the market needs.
A Certified Fiber Optic Instructor
Attending a Mini MBA in PM and successfully completed two course ; Project Planning Course and Contract & Quality Course
A Certified Level I & II in Ultrasonic Testing for Pipes & Plates
Graduation Project: Designed some electronic circuits using PCB technology, such as designing 50W amplifier. ·Received various courses included the study of digital logic design such as principles of microprocessors and communications. Also, study materials structure and characteristics, crystal and fiber optics. ·Visited several factories to investigate how theories were actually applied in the work place (Gold Star and El Giza factory for network cables). ·Gave several major presentations on Electronic Sensors and Temperature Controllers for large groups of students. - GPA : 3.0 / 4.00