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Ashraf Ahmed, Administrative Assistant

Ashraf Ahmed

Administrative Assistant·Munshaat Real Estate Projects Co. K.S.C (Public),

Kuwait

Diploma, Level 7 Diploma in Human Resource Management

Work experience

Total years of experience: 12 years, 9 months

Administrative Assistant

July 2019 - October 2025

Munshaat Real Estate Projects Co. K.S.C (Public),

Al Kuwait, Kuwait

July 2019 - October 2025

• Process daily bank transfers, deposits, and checks based on approved invoices.
• Create and maintain Excel sheets for account balances, debits, and credits.
• Prepare reports, financial statements, and letters using MS Office.
• Coordinated with banks to update and maintain KYC documentation for company bank
accounts in compliance with regulatory requirements.
• Perform office duties: order supplies, maintain records, and basic bookkeeping.
• Ensure proper documentation of payment vouchers and support documents.

Company industry:
Real Estate
Job role:
Hospitality and Tourism

HR Admin Officer & Administrative Assistant

October 2017 - October 2018

Al-Thurya General Trading & Contracting Co.,

Al Farawaniyah, Kuwait

October 2017 - October 2018

• Managed employee documentation: contracts, resignations, and vacations.
• Coordinated performance management system requirements.
• Maintained systematic personnel files and legal documentation.
• Prepared official correspondence: probation, salary certificates, disciplinary notices.
• Handled company license issuance and renewals in compliance with regulations.

Company industry:
Oil & Gas
Job role:
Administration

Customer Service Executive

June 2016 - March 2017

HSBC Bank

Cairo, Egypt

June 2016 - March 2017

• Promoted banking products tailored to client needs.
• Processed fund transfers and routine account requests.
• Assisted with ATM/debit card inquiries and limits.
• Cross-sold financial services following bank protocols.

Company industry:
Banking
Job role:
Banking

Central Reservations Agent

September 2013 - September 2015

Boudl Hotels & Resorts Group

Riyadh, Saudi Arabia

September 2013 - September 2015

• Managed bookings for 32 properties, boosting online reservation accuracy by 25%.
• Updated rates/content on Booking.com, Agoda, and Expedia, increasing engagement by 20%.
• Handled 60-80 daily requests via phone, email, and web.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Reservation Sales Agent

May 2012 - August 2013

InterContinental Hotels Group (IHG)

Marsa Alam, Egypt

May 2012 - August 2013

• Sold hotel services using up-selling techniques.
• Processed phone, email, and fax reservations.
• Liaised with Finance/Front Office for credit approvals.
• Supported front desk with reception duties.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

United Nations Peacekeeper (Interpreter/Communications)

November 2009 - November 2010

UNAMID

Al Fashir, Sudan

November 2009 - November 2010

• Acted as interpreter (Arabic-English) for multinational military units.
• Facilitated accurate communication in field operations.
• Contributed to mission goals in high-pressure environments.

Company industry:
Other Business Support Services
Job role:
Translation

Education

London School of International Business (LSIB)

September 2023

September 2023

Diploma, Level 7 Diploma in Human Resource Management

United Kingdom

GPA (rating): Good

GPA (rating): Good

-Strategic Human Resource Management -Engagement of Employees and Organisational Learning -Leadership Development and Performance Management -Global Resourcing, Talent and Reward Management -Managing Employment Relations and Employment Law -Business Research Methods
View attachment

London School Of International Business (LSIB)

September 2023

September 2023

Diploma, HR Assitsant

United Kingdom

GPA (rating): Good

GPA (rating): Good

Human Resources Management
View attachment

Minia University

June 2009

June 2009

Bachelor's degree, English

Egypt

GPA (percentage): 70%

GPA (percentage): 70%

English Language.
View attachment

Bayt.com tests

English To Arabic Translation Skills Assessment

Translation and Languages

Skills

MS Office tools
Expert
MS Office tools
Expert
Fidelio
Expert
Fidelio
Expert
Amadeus
Expert
Amadeus
Expert
Opera
Expert
Opera
Expert
Galileo
Expert
Galileo
Expert
MS Office tools
Expert
MS Office tools
Expert
Fidelio
Expert
Fidelio
Expert
Amadeus
Expert
Amadeus
Expert
Opera
Expert
Opera
Expert
Galileo
Expert
Galileo
Expert
Administrative
Expert
Administrative
Expert
Customer Service
Expert
Customer Service
Expert
Data Entry
Expert
Data Entry
Expert
Accounting
Beginner
Accounting
Beginner
Marketing
Beginner
Marketing
Beginner
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
Human Resources
Intermediate
Human Resources
Intermediate
HR Management
Intermediate
HR Management
Intermediate
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Expert
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Expert
BOOKKEEPING
Intermediate
BOOKKEEPING
Intermediate
Sales
Intermediate
Sales
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Call Center
Intermediate
Call Center
Intermediate
Banking
Intermediate
Banking
Intermediate
Project Management
Intermediate
Project Management
Intermediate

Languages

Arabic
Native Speaker
English
Expert
German
Intermediate

Training and Certifications

Certifications
German Language (Intermediate)
English Conversation
Completed PMP Training (PMBOK-based, not yet certified)
Adaptability & Communication Skills
Microsoft Excel (Advanced Excel Course)
German Language (Intermediate)
English Conversation
Adaptability & Communication Skills
German Language (Intermediate)
English Conversation
Adaptability & Communication Skills
B1 Certificate in German language
Mar 2017

Training
Completed PMP Training (PMBOK-based, not yet certified)
PM-Tricks Centre
Feb 2024
Show credentials
Advanced Microsoft Excel
Ex-lead.com
Dec 2025
English Language
Cambly Platform
Oct 2019
Show credentials
IHG Revenue Development & Training
InterContinental Hotels Group
Apr 2013

Hobbies

  • Playing Football
  • Reading,