eCommerce Operation Manager
Hwadi
مجموع سنوات الخبرة :12 years, 11 أشهر
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- Develop a plan of advertising media.
- Ensure knowledge and implementation of brand. Guidelines throughout all marketing executions.
- Support Marketing Manager in campaign execution: brief creative and digital agencies. And ensure timely execution of all marketing campaigns.
- Collect data from local markets and provide regional competitive overviews and reporting: industry news and all recent marketing/product innovation trends.
- Manage on-line and off-line marketing materials production.
- Collect regional and markets data and report brand campaigns results.
- Brief and monitor on-line and off-line agencies execution of all marketing campaigns.
- Meet with agencies and all other stakeholders for the new brand support proposals.
- Collect data and ensure delivering of all requested reports to support marketing function
- Ensure timely and effective communication with the Markets on all key.
- Work with 3 Chanel “Retail - Van Sale - Wholesale.
- Follow-up to supporters of financial terms.
- Closing the statement of Account with Supplier.
- Responsible for the installation of internal and external opposition - and the presentations within the company's branches.
- Follow-up performance of Visual Merchandiser in KSA.
- Mange Camping & Mange agencies and Purchasing.
- Closing Deal “In door & Outdoor “Unipool, Mage com, Media, News Pepper, PR.
Service to sell Training.
- Store presentation & stock management.
- Customer database collection.
- Utilization security equipment to reduce stock loss.
- Add on sales accessories.
- Achieve monthly target.
Helping to build good customer relations
Recruiting staff and doing appraisals
Arranging staff meetings
Training and development
Handling complaints and queries (from customers and staff)
Sorting security issues
Financial responsibilities
Arranging promotional events
Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
Ensuring the adequacy of sales-related equipment or material
Responding to complaints from customers and give after-sales support when requested