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Ashraf AlHowaidi, administrative clerk

Ashraf AlHowaidi

administrative clerk·saudi aramco sponsored by isam kabani

Saudi Arabia

Bachelor's degree, information technology and computing

Work experience

Total years of experience: 15 years, 9 months

administrative clerk

May 2024 - June 2024

saudi aramco sponsored by isam kabani

Dammam, Saudi Arabia

May 2024 - June 2024

Emailing
distributing jobs
monitoring pending cases
answering calls
etc.
Company industry:
Construction & Building
Job role:
Oil and Gas

Contact Center Representative (CCR)

May 2021 - July 2022

Saudi British Bank-SABB

Khobar, Saudi Arabia

May 2021 - July 2022

Company industry:
Banking

Senior Customer Service Representative

May 2007 - July 2022

The Saudi British Bank - SABB

Khobar, Saudi Arabia

May 2007 - July 2022

Senior Customer Service Representative 18/05/2007 - till date
Qatif Branch

Position includes: Administrating accounts, applying principles of accounting on daily reports, archiving files, serving customers using new technology (TCR), money transfer and exchange activities local and international. Loans Approval.
Company industry:
Banking
Job role:
Customer Service and Call Center

senior customer service representative

May 2007 - July 2022

The Saudi British Bank - SABB

Khobar, Saudi Arabia

May 2007 - July 2022

Company industry:
Banking

Customer Relation Representative (CRR)

September 2020 - April 2021

Saudi British Bank – SABB

Khobar, Saudi Arabia

September 2020 - April 2021

Supporting the merge project
Company industry:
Banking
Job role:
Customer Service and Call Center

Customer Service Representative (CSR)

July 2019 - August 2020

Saudi Hollandi Bank

Qatif, Saudi Arabia

July 2019 - August 2020

• Maintains solid customer relationship
Company industry:
Banking
Job role:
Customer Service and Call Center

call center agent

August 2019 - May 2020

The Saudi British Bank - SABB

Khobar, Saudi Arabia

August 2019 - May 2020

working in services and sales
as well as
Emailing
supervising
problem solving
time management
etc.
Company industry:
Banking
Job role:
Customer Service and Call Center

Customer Services Representative

February 2006 - April 2006

Samba Bank

Dammam, Saudi Arabia

February 2006 - April 2006

Customer Services Rep 11/02/2006 - 19/04/2006
Samba Bank

Been oriented in all units of the bank, as part of an Internship.

Skills
- Excellent English written and spoken
- English typing 45 w/m
- Computer skills (MS. Word, MS. Excel, MS. Power Point)
- Well organized ( Scheduling, arranging meetings, organizing and archiving and dealing with data bases)
Company industry:
Banking
Job role:
Customer Service and Call Center

Customer Service Representative

February 2006 - April 2006

SAMBA Bank,

Dammam, Saudi Arabia

February 2006 - April 2006

Company industry:
Banking
Job role:
Customer Service and Call Center

Summer

January 1999 - January 1999

Saudi Aramco

Dhahran Al Janoub, Saudi Arabia

January 1999 - January 1999

training
Company industry:
Oil & Gas
Job role:
Engineering

Education

Arab Open University

July 2014

July 2014

Bachelor's degree, information technology and computing

Saudi Arabia

Arab Open University

June 2014

June 2014

Bachelor's degree, Information Technology and Computing

Saudi Arabia

working as customer service representative where i open accounts and update information also dealing with shares market to be support for enquirers and updating as well as solving any kind of problem the customers facing and acting supervisor

Institute of Public Administration

April 2006

April 2006

Diploma, Accounting

Saudi Arabia

Diploma of Accounting 04/19/2006 Grade 88.3 /100 Institute of Public Administration Dammam

Institute of Public Administration

April 2006

April 2006

Diploma, Accounting

Saudi Arabia

Skills

Payroll Processing

Expert

Typing Skills

Expert

Administration

Expert

Money Transfer

Expert

ASCP

Expert

ACCOUNTING

Intermediate

ARCHIVING

Intermediate

ASCP

Beginner

BANKING

Expert

BUSINESS WRITING

Expert

EXCHANGE

Intermediate

FOREIGN EXCHANGE

Intermediate

LENDING

Beginner

LOANS

Intermediate

MONEY TRANSFER

Expert

typing skill

Expert

problem solving

Expert

teamwork

Expert

self-motivation / management

Expert

typing

Expert

training new staff

Expert

Administration

Expert

Samba

Expert

Money

Expert

BUSINESS INTELLIGENCE

Intermediate

ACCOUNT MANAGEMENT

Intermediate

COMPUTATIONAL MATHEMATICS

Intermediate

CONSTRUCTION

Intermediate

CUSTOMER SERVICE

Intermediate

INFORMATION TECHNOLOGY

Intermediate

PROJECT MANAGEMENT

Intermediate

PUBLIC ADMINISTRATION

Intermediate

WRITING

Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Professional English
Principles of Accounting
Power Bi Course
Project Management Professional Course
in recognition of superior service
Nov 2012
supervisory management skills
May 2012 - May 2012
professional English business writing skills
Mar 2013

Hobbies and interests

playing football, swimming and fitness

i was a player in alkhaleej culb when i was bwteen 10 years to 15 years as swimmer playing football with freinds and participating in some football championships