أشرف الهويدي, Senior Customer Service Representative

أشرف الهويدي

Senior Customer Service Representative

The Saudi British Bank - SABB

البلد
المملكة العربية السعودية - الشرقية
التعليم
بكالوريوس, Information Technology and Computing
الخبرات
17 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 3 أشهر

Senior Customer Service Representative في The Saudi British Bank - SABB
  • المملكة العربية السعودية - الخبر
  • أشغل هذه الوظيفة منذ مايو 2007

Senior Customer Service Representative 18/05/2007 - till date
Qatif Branch

Position includes: Administrating accounts, applying principles of accounting on daily reports, archiving files, serving customers using new technology (TCR), money transfer and exchange activities local and international. Loans Approval.

call center agent في The Saudi British Bank - SABB
  • المملكة العربية السعودية - الخبر
  • أغسطس 2019 إلى مايو 2020
Customer Services Representative في Samba Bank
  • المملكة العربية السعودية - الدمام
  • فبراير 2006 إلى أبريل 2006

Customer Services Rep 11/02/2006 - 19/04/2006
Samba Bank

Been oriented in all units of the bank, as part of an Internship.

Skills
- Excellent English written and spoken
- English typing 45 w/m
- Computer skills (MS. Word, MS. Excel, MS. Power Point)
- Well organized ( Scheduling, arranging meetings, organizing and archiving and dealing with data bases)

الخلفية التعليمية

بكالوريوس, Information Technology and Computing
  • في Arab Open University
  • يونيو 2014

working as customer service representative where i open accounts and update information also dealing with shares market to be support for enquirers and updating as well as solving any kind of problem the customers facing and acting supervisor

دبلوم, Accounting
  • في Institute of Public Administration
  • أبريل 2006

Diploma of Accounting 04/19/2006 Grade 88.3 /100 Institute of Public Administration Dammam

Specialties & Skills

Payroll Processing
Typing Skills
Administration
Money Transfer
ACCOUNTING
ARCHIVING
BANKING
BUSINESS WRITING
EXCHANGE
FOREIGN EXCHANGE
LENDING
MONEY TRANSFER
typing skill
problem solving
teamwork
self-motivation / management
training new staff

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

التدريب و الشهادات

in recognition of superior service (الشهادة)
تاريخ الدورة:
November 2012
supervisory management skills (الشهادة)
تاريخ الدورة:
May 2012
صالحة لغاية:
May 2012
professional English business writing skills (الشهادة)
تاريخ الدورة:
March 2013

الهوايات

  • playing football, swimming and fitness
    i was a player in alkhaleej culb when i was bwteen 10 years to 15 years as swimmer playing football with freinds and participating in some football championships