ashraf fera, منسق موارد بشرية

ashraf fera

منسق موارد بشرية

الرابط المباشر لخدمات الطيران

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, خدمه اجتماعيه
Experience
16 years, 6 Months

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Work Experience

Total years of experience :16 years, 6 Months

منسق موارد بشرية at الرابط المباشر لخدمات الطيران
  • Saudi Arabia - Jeddah
  • My current job since June 2012

 Working on H.R. System of the company
 Making Job offers and sending to the applicants
 Making New and Renewal of Contracts of the employees of the company
 Sending Stamped and Signed Contracts to the staff
 Making I.D. Cards for all ALC staff members
 Making approval of employments for the new prospective staff
 Coordinating with I.T. to make email of the company
 Coordinating with Public Relations Department about Visa copy and medical copy for Captains and Crew members
 Managing all the filing system of ALC staff and filing papers when it is required
 Sending Transfer of Salary forms to the newly hired members
 Working on H.R. System of the company
 Making Job offers and sending to the applicants
 Making New and Renewal of Contracts of the employees of the company
 Sending Stamped and Signed Contracts to the staff
 Making I.D. Cards for all ALC staff members
 Making approval of employments for the new prospective staff
 Coordinating with I.T. to make email of the company
 Coordinating with Public Relations Department about Visa copy and medical copy for Captains and Crew members
 Managing all the filing system of ALC staff and filing papers when it is required
 Sending Transfer of Salary forms to the newly hired members

HR Coordinator at Aviation Link
  • Saudi Arabia - Jeddah
  • June 2012 to March 2014

Aviation Link
Jeddah, Saudi Arabia
HR Coordinator June 2012- Present
Job Role: • Working on H.R. System of the company
• Making Job offers and sending to the applicants
• Making New and Renewal of Contracts of the employees of the company
• Sending Stamped and Signed Contracts to the staff
• Making I.D. Cards for all ALC staff members
• Making approval of employments for the new prospective staff
• Coordinating with I.T. to make email of the company
• Coordinating with Public Relations Department about Visa copy and medical copy for
Captains and Crew members
• Managing all the filing system of ALC staff and filing papers when it is required
• Sending Transfer of Salary forms to the newly hired members

مدرسه لغه انجليزية at مركز الابداع الكندي
  • Saudi Arabia - Jeddah
  • February 2010 to June 2010

 Teach a conversation classes for levels 1, 2 & 3

Customer Service Representative at Job Role
  • Saudi Arabia - Jeddah
  • January 2008 to December 2009

Customer Service Representative 2008- 2009
Job Role: • Explain product and product features over the phone
• Discover customer needs - listen attentively to customers to determine their true needs,
understand their point of view, asking appropriate probing questions to ensure
understanding and discerning facts from assumptions to accurately determine what will
satisfy the customer
• Problem solving and responding to customer inquiries, requests, and complaints - quickly
evaluate a situation, probe for needed information and take appropriate action based on the facts available

خدمة عملاء at البنك الاهلي التجاري
  • Saudi Arabia - Jeddah
  • March 2008 to June 2008

 Explain product and product features over the phone
 Discover customer needs — listen attentively to customers to determine their true needs, understand their point of view, asking appropriate probing questions to ensure understanding and discerning facts from assumptions to accurately determine what will satisfy the customer
 Problem solving and responding to customer inquiries, requests, and complaints — quickly evaluate a situation, probe for needed information and take appropriate action based on the facts available

Air Condition Technician at Crown Plaza Hotel
  • Kuwait
  • January 2006 to December 2007

Crown Plaza Hotel
Jeddah, Saudi Arabia

Air Condition Technician 2006- 2007
Job Role: • Inspect, repair, modify and install HVAC equipment including refrigeration and air
conditioning compressors, receivers, condensers, chillers, water cooling towers, forced air
converter units, pumps, automatic and hand valves, expansion valves and capillary tubes.
• Conduct regular preventive maintenance inspections of refrigeration units, isolated heating and ventilating units, including boilers, gas and electrically operated air-conditioning
equipment, and make necessary adjustments or repairs; service and repair evaporative
coolers.
• Repair or replace defective parts in units and equipment and their controls, including
thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays,
filters, controls, belts, compressors, heat exchangers, high limit controls, pressure controls,
safety valves, and automatic gas valves.
• Perform skilled electrical maintenance work in the repair, installation and alteration of HVAC
equipment, components, timers, motors and wiring systems as needed; connect motors to control panels.

Education

Bachelor's degree, خدمه اجتماعيه
  • at جامعه الملك عبد العزيز
  • March 2018

Specialties & Skills

Oracle HR
Customer Service
HR Transformation
ADJUSTMENTS
BOILERS
CHILLERS
COMPRESSORS
COOLING
CUSTOMER INQUIRIES
CUSTOMER SERVICE
ELECTRICAL MAINTENANCE
PROBLEM SOLVING
Microsoft Office

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Expert

Training and Certifications

اساسيات في اللغه الانجليزية (Certificate)
Date Attended:
December 2013
Valid Until:
December 2013
شهادة معتمده (Certificate)
Date Attended:
September 2013
Valid Until:
September 2013

Hobbies

  • كرة فدم -السباحه- كرة السلة -رفع الاثقال - الانترنت
    بطولة كرة القدم على مستوى فنادق جدة - الحائز على المركز الاول فندق كراون بلاازا لعام 2008