أشرف سمير حنا, Hotel Manager

أشرف سمير حنا

Hotel Manager

Eagles Aquapark Resort

البلد
مصر - المنيا
التعليم
بكالوريوس, Hotels Management Studies
الخبرات
14 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 4 أشهر

Hotel Manager في Eagles Aquapark Resort
  • مصر - الغردقة
  • يونيو 2020 إلى فبراير 2021
Rooms Division Manager في Premium Hotels & Resorts
  • مصر - الغردقة
  • نوفمبر 2012 إلى نوفمبر 2013

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Rooms Division Manager في Princess Egypt Hotels & Resorts
  • مصر - الغردقة
  • أغسطس 2010 إلى نوفمبر 2011

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Rooms Division Manager في Princess Egypt Hotes & Resorts
  • مصر - الغردقة
  • ديسمبر 2009 إلى يونيو 2010

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Asst. Rooms Division Manager في Sol Melia Egypt
  • مصر - شرم الشيخ
  • مايو 2003 إلى مايو 2009

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Asst. Front Office Manager في Domina Coral Bay
  • مصر - شرم الشيخ
  • أكتوبر 2002 إلى مايو 2003

Full Responsible of Front office Operation

Assistant Front Office Maanger في Pyramisa Hotels, Resorts & Nile Cruises
  • مصر - شرم الشيخ
  • نوفمبر 1998 إلى أكتوبر 2002

And full charge on the reservation

الخلفية التعليمية

بكالوريوس, Hotels Management Studies
  • في Faculty of Tourism & Hotels, Helwan University
  • يونيو 1996

I studied all related subjects to Hotels Management

Specialties & Skills

Hotels Management

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

The Professional Dvelopment Program for Hospitality Managers (تدريب)
معهد التدريب:
The Ministry Of Tourism, The Egyptian Tourism Federation and International Dvelopment Ireland (IDI)
تاريخ الدورة:
June 2008
Basic Elements of The Enviroments (تدريب)
معهد التدريب:
National Conservation Training Center, Sharm El Sheikh
تاريخ الدورة:
January 2002
Management Devloping Training (تدريب)
معهد التدريب:
Pyramisa Hotels & Resorts
تاريخ الدورة:
June 2011
Hospitality Development Seminar (تدريب)
معهد التدريب:
Pyramisa Hotels & Resorts
تاريخ الدورة:
June 1999

الهوايات

  • Reading and listning to Music
    I had read a lot of related subjects to the Human dvelopmena and management