Ashraf Samir Hanna, Hotel Manager

Ashraf Samir Hanna

Hotel Manager

Eagles Aquapark Resort

Lieu
Egypte - Minya
Éducation
Baccalauréat, Hotels Management Studies
Expérience
14 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 4 Mois

Hotel Manager à Eagles Aquapark Resort
  • Egypte - Hurghada
  • juin 2020 à février 2021
Rooms Division Manager à Premium Hotels & Resorts
  • Egypte - Hurghada
  • novembre 2012 à novembre 2013

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Rooms Division Manager à Princess Egypt Hotels & Resorts
  • Egypte - Hurghada
  • août 2010 à novembre 2011

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Rooms Division Manager à Princess Egypt Hotes & Resorts
  • Egypte - Hurghada
  • décembre 2009 à juin 2010

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Asst. Rooms Division Manager à Sol Melia Egypt
  • Egypte - Charm el Cheikh
  • mai 2003 à mai 2009

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Asst. Front Office Manager à Domina Coral Bay
  • Egypte - Charm el Cheikh
  • octobre 2002 à mai 2003

Full Responsible of Front office Operation

Assistant Front Office Maanger à Pyramisa Hotels, Resorts & Nile Cruises
  • Egypte - Charm el Cheikh
  • novembre 1998 à octobre 2002

And full charge on the reservation

Éducation

Baccalauréat, Hotels Management Studies
  • à Faculty of Tourism & Hotels, Helwan University
  • juin 1996

I studied all related subjects to Hotels Management

Specialties & Skills

Hotels Management

Langues

Anglais
Expert

Formation et Diplômes

The Professional Dvelopment Program for Hospitality Managers (Formation)
Institut de formation:
The Ministry Of Tourism, The Egyptian Tourism Federation and International Dvelopment Ireland (IDI)
Date de la formation:
June 2008
Basic Elements of The Enviroments (Formation)
Institut de formation:
National Conservation Training Center, Sharm El Sheikh
Date de la formation:
January 2002
Management Devloping Training (Formation)
Institut de formation:
Pyramisa Hotels & Resorts
Date de la formation:
June 2011
Hospitality Development Seminar (Formation)
Institut de formation:
Pyramisa Hotels & Resorts
Date de la formation:
June 1999

Loisirs

  • Reading and listning to Music
    I had read a lot of related subjects to the Human dvelopmena and management