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Ashraf kodangadan, Admin Assistant

Ashraf kodangadan

Admin Assistant·MIDONG ENGINEERING AND CONSTRUCTION CO LTD

Saudi Arabia

Bachelor's degree, Bachelor of Arts (BA)

Work experience

Total years of experience: 19 years, 1 months

Admin Assistant

April 2018 - Present

MIDONG ENGINEERING AND CONSTRUCTION CO LTD

Riyadh, Saudi Arabia

April 2018 - Present

 Assist Public Relation Officers to file Documents to Govt. Department for Visa renewal/ Visa Issuance Support PRO for all Govt. Related works like
 Coordinating with the recruiting agencies
 Processing new hire employee contracts and documents
 Providing administrative support to work colleagues and senior managers
 Arranging repairs and maintenance of computers and office equipment.
 Processing Medical Insurance/Booking Hotels, Flights
 Receiving and organizing courier deliveries and shipments on behalf of company
 Managing staff holiday, sickness, attendance and absence records.
 Acting as a Document Controller
Company industry:
Electrical Engineering
Job role:
Management

ATM reconciliation

March 2016 - November 2018

ABANA Enterprises Group

Riyadh, Saudi Arabia

March 2016 - November 2018

 Maintains good customer relationships with all banking personnel
 Provides timely follow-up to customer concerns and requests (EJ Verification and Solution of costumer Claim)
 Responsible for ATM replenishment Reports and Daily Shortage, Excess Master Query (ARB. AAB & SAMBA BANK).
 In-charge of investigation in ATM shortages issues.
 Responsible of reconciliation of journals (Cross verification and preparing Dispense Report).
 Responsible for security alert such as ATM wrong dispense, wrong swapping and capture card data.
 Negotiating contracts with clients.
 Responsible for analyzing customer feedback.
 Preparing monthly Report for SAMA
Company industry:
Banking
Job role:
Banking

AUTHORIZATION

November 2016 - March 2018

Arab National Bank

Riyadh, Saudi Arabia

November 2016 - March 2018

Provide assistance on all inbound Voice Authorization calls from merchants.
Assists customers in processing their voice authorization transactions.
Reports violations or suspected violations
Registering Merchant related complaints to the ANB system
Coordinating with vendors to the resolution process.
MIS Preparation
Filing documents.
Company industry:
Banking
Job role:
Banking

Admin Assistant

May 2003 - November 2009

BUPA Middle East insurance company

Riyadh, Saudi Arabia

May 2003 - November 2009

Organize and schedule meetings and appointments.
Produce and distribute correspondence memos, letters, faxes and forms.
Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Maintain up-to-date employee holiday records.
Assume responsibility for maintenance of office equipment, including computers, copy machines.
Prepare, maintain and manage interview schedules and correspondences.
Coordinate HR projects (meetings, training, surveys etc) and take minutes.
Deal with employee requests regarding human resources issues, rules, and regulations.
Coordinate communication with candidates and schedule interviews.
Company industry:
Insurance & TPA
Job role:
Administration

sales executive

February 2001 - April 2003

Bijad Al-Otaibi Es

February 2001 - April 2003

Job role:
Sales

-

United Arab Emirates

-

as an ATM reconciliation staff at ABANA company
Job role:
Other

Education

he University of Calicu

March 1998

March 1998

Bachelor's degree, Bachelor of Arts (BA)

India

Skills

ATM
Beginner
ATM
Beginner
BASIC
Beginner
BASIC
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT WINDOWS
Beginner
MICROSOFT WINDOWS
Beginner
MICROSOFT WINDOWS 2000
Beginner
MICROSOFT WINDOWS 2000
Beginner

Languages

Arabic
Expert
English
Expert
Hindi
Expert