Acting Floor Supervisor
Aircel limited
Total years of experience :17 years, 9 Months
Currently working with Aircel limited as a Acting Floor Supervisor since 1 November 2012- Delhi: Here my work responsibilities are:-
•To Drive Sales on floor by motivating the executives.
•Enhance customer satisfaction
•To take care about Store Hygiene.
•Need to motivate team by the help of various team building activities by Motivation and Fun Fridays.
•To handle customer’s escalations and also provide them prompt resolution.
•To generate Data as per management requirement.
•Ensure Product & Process knowledge of the team through regular SHIFT BRIEF.
•Stock & Cash Management.
•Ensure adherence of VM standards.
•To maintain the store ambiance Energetic & Cheerful.
Worked as a Sales Associate in VISHAL MEGA MART (Apparel Divison) (Aug- 2009 to Oct 2012) AZAMGARH:
There my responsibilities were:-
• Meet and Greet Visitors.
• Build and maintain customer relationships in order to build strong brand loyalty.
• Communicate with customers to assess and satisfy their needs, and exceed their expectations.
• Responsible for maintaining high standards of Visual Merchandising,
• Responsible for Stock loss & Security.
• Responsible for achieving the monthly sales targets.
• Increase profit margins by demonstrating to the sales team the importance and need of identifying customer needs.
• Ability to manage various clients on a day to day basis.
• Proven success in negotiating and closing deals.
Responsibilities were:-
• To achieve Field sales targets.
• Work on more profitability by selling and up selling products.
• Develop and maintain business relationships with key channel partners in the assigned region.
• Meet or exceed channel sales profitability, new customer acquisition, and customer satisfaction goals in assigned region.
• Train the channel partners on how to sell Tata Indicom products against the competition.
• Monitor customer, market, and competitor activities and provide feedback to marketing.
• Certificate in computer fundamental & accounting in 2012 (by DUDA)
• High School from Fatima High School affiliated from ICSE. Board in 2000
