Bayt.com
Ashraf Kamal, Presales Technical Consultant

Ashraf Kamal

Presales Technical Consultant

MIS

Location
Saudi Arabia - Eastern Province
Education
Diploma, BMC CCM (Marimba) Boot-camp
Experience
22 years, 0 Months

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Work Experience

Total years of experience :22 years, 0 Months

Presales Technical Consultant at MIS
  • Saudi Arabia - Eastern Province
  • My current job since May 2002

Worked as a BMC Remedy Pre-sales, Developer/Administrator and instructor at MIS.
During my work I was involved in a number of projects for high profile organizations/companies including:-

- Saudi Aramco
- SABIC
- Al-Zamil AC
- Marafiq
- KSA Royal commission
- KSA Royal Air Force
- KSA Dammam Municipality

My work incuded:-

- Pre-sales activities (Field Surveys, Pilot Projects, Presentations, ...etc)
- BMC Remedy products consulting and solution architecture
- Development, Support and Training for various BMC Products
- Developing integrations with 3rd party products and ERP systems (SSO systems, Oracle ERP, Aspect CTI, ...etc)

Education

Diploma, BMC CCM (Marimba) Boot-camp
  • at BMC Remedy Schools
  • June 2007
Diploma, Remedy Certified Instructor
  • at BMC Remedy Schools
  • April 2007

For ARS and ITSM

Diploma, Remedy CMDB 2.x Best Practices
  • at BMC Remedy Schools
  • October 2006
Diploma, Remedy Approved Consultant (RAC)
  • at BMC Remedy Schools
  • May 2005
Diploma, Remedy ARS Boot-Camp
  • at BMC Remedy Schools
  • February 2004
Diploma, Remedy CRM Engineering methods
  • at BMC Remedy Schools
  • August 2000
Bachelor's degree, Electric Engineering
  • at Mansoura Faculty of Engineering
  • September 1996

Specialties & Skills

Perl
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Python
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Marimba
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BMC Remedy
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CMDB
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Java, Python, Windows
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Linux, Solaris, Administration, Development
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BMC REMEDY ARS, ITSM, CCM, MARIMBA, CMDB, CSS, EIE
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C, C++, Perl, Shell Scripts
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Languages

Arabic
Expert
English
Expert
German
Beginner