Chief Architect/DB Manager
Boubyan Bank
Total years of experience :32 years, 7 Months
iMal Core Banking Database Domain Ownership for Production, DR, MSA(3.4TB prod & 3.4TB Archive) with availability better than 99.98% uptime
Ensuring all critical databases to have MSA & BCP/DR capability with the Revised MSA Architecture Implementation
Gaps are addressed with the help of Unix/Perl Shell scripting(awk/sed/perl/cron)
Instrumental in rolling out various iMal Application/Module Releases
Involved in upgrading SAP ASE databases to the latest patch levels (ASE 15.7 to ASE 16.0)
Cross platform dump load from HPUX to x86 - Linux with SIT, UAT, Pre-PROD env for SDLC
Handling data warehouse (4TB+) using RTL target to SAP IQ16.0 replicating online the prod to keep MIS/BI/C. Bank Reporting data online
Contributing as key player in:
Assisting COMMVAULT enterprise backup infrastructure implementation
Implementing Solarwinds with DPA for Sybase Availability & Performance Monitoring
Worked as a part of Process Improvement Domain
Successfully implemented:
PMI based Project Management Mythologies on handling larger projects
SDLC model for the development unit
ITIL framework for the IT Service Management
Conducted various skill building sessions on Communication, Leadership and Public Speaking
Developed the team for Roadshows & Pre-sale Presentations
Unified the AMCs to streamline the collections/installments and scheduled follow-ups
Applied 80/20 Pareto principles for handling customer engagements
Handled Technical Support and Operations Management Domain
Managed Service Desk for handling day to day technical support issues
Monitored employee performance and provided required appraisals
Guided Dev. & Support DBAs to resolve database management/coding related issues
As Project Manager, managed Infrastructure for the iCan-Transformation Project
Handled procurement: Software (RFP, Selection, Purchase) and Resources (Selection, Induction and Management)
Successfully rebuild 40+ Production Banking Applications to enable simultaneous Hand Shake Test, SIT, UAT
Accountable for rarly Rollout for ECM, PRIME, SigCap, RDC, EXUS Collection Applications
Held Phoenix Core Banking System Ownership at Production Operation Level
Introduced RACI-Matrix & Application Architecture Document for Changes Deployment
Implemented Manage Engine IT360 with the Service Desk Plus for comprehensive asset/contract tracking as a part of DCIM practices
Re-activated dormant UC4 Project and put to go live
Implemented out of the country tape storage compliance requirements
Submitted report to CIO on the monthly dashboard highlighting various stats like Server Uptime, Business Uptime, Incident
Responsible for periodic reporting to internal & external auditors and the Qatar Central Bank
Ensured all critical databases to have HA & DR; Filled the gaps with the help of Unix/Perl Shell scripting
Technical Support Manager - Saudi Arabia.
Sybase has a very good presence in all the banks in KSA. Managing the Technical Services Dept.
Able to secure 100% support agreements from all the customers and partners.
Ensure the customer support cases are handed professionality to the utmost satisfaction.
Conduct periodic technical presentations to update the knowledge thus expand the clent base.
Conduct 2 events annual with delegates coming from US/Europe offices of Sybase.
Being Sr. Consultant travelled across the middle east to implement /lead critical projects. Thus, travelled to Kuwait, Oman, Qatar, Bahrain, Lebanon
Programmer
Software Engineer
Distance Education with contact classes with industry experienced teachers. Specialized on Operations Management
Very well designed syllabus and the third batch in the state of kerala in computer science and engineering doman. The course covered major fundamentals of hardware and softwares. My project work was on database and business applications.