Executive Assistant
JAFZA
Total years of experience :20 years, 10 Months
Communicating /liaising with all JAFZA Departments and Business Units and clients as and when required on behalf of Senior Vice President to perform tasks / projects requested.
Provide office support services in order to ensure efficiency and effectiveness within the office
Working with internal and external customers for repairs and maintenance, overseeing daily budget and revenue goals, maintaining store inventory and ensuring all safety documentation is current to adhere to safety policies and procedures.
Coordinating with DEWA, Etisalat and other Authorities on daily basis with respect to generating NOC’s, Releasing Power And Utilities, Certificates, Bills And Payments Etc
Checking that agreed work by staff, contractors and facility team has been completed satisfactorily and following up on any deficiencies by coordinating with the teams/staff to cover various areas of responsibility.
Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
Liaising with tenants of commercial properties, contractors and consultants, handling queries over the phone and in person.
Preparing documents to put out tenders for contractors, project management and supervising and coordinating work of contractors.
Handling local client inquiries
Assisting clients to organize immigration documents
Dispatching client enquiries to WTA Canada
Follow up on new leads and referrals
Scheduling client interviews
Identify and resolve client concerns
Invoicing and payment follow-ups
Marketing WTA locally and internationally
Organizing seminars to create awareness
Scheduling the business itinerary of the Managing Director
Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the HNW relationships.
Sales targets spread across Liabilities, Retail Assets, Business Banking, Credit Cards etc
Financial planning & Investment Advise
Managing the High Net Worth customers
Negotiates with prospective/ existing customers their banking and credit requirements governing credit facilities and loans services.
Responds to customer's enquiries
Cross-selling products being offered by other business units within the bank (Treasury products, Investment, Cash Management and other applicable products).
Attends to any other relevant duties as assigned
Acquisition & Servicing of HNW customers.
Implement marketing strategies for the products and services offered by the bank.
Patient Interaction & Patient Record Maintenance
Interdepartmental coordination for various tasks
Assisting patients/customers with the services and facilities
Billing and collection Assistance
Escalating certain related issues with concerned departments
Periodic management and delivery of defined tasks on time
Trouble shooting patient/customer queries
Appointment record and book maintenance
Emergency ambulance arrangements
Timely update of records
Patient/Customer Guidance and problem resolution
Providing related information on facilities and services
Coordinating doctor/patient appointments
Keeping appointment records and maintenance logs
ACADEMIC QUALIFICATION: