ASHWANI KUMAR

In my role at Isyx, I served as a pivotal force in project management, showcasing expertise in strategic planning, execution, and oversight. I was instrumental in developing comprehensive project plans, defining goals and budgets, and identifying requisite resources. My responsibilities extended to guiding and performing strategic analyses, ensuring that all project phases adhered to timelines.

A key facet of my role involved assembling and coordinating project teams, where I meticulously assigned responsibilities to team members. I spearheaded the preparation of requests for proposals, conducting vital meetings for the selection of project services and products. Additionally, I played a crucial role in designing and applying project management standards, managing deliverables, and overseeing project communication dissemination.

My commitment to excellence was evident in the proactive management of project risks, development of contingency plans, and the implementation of change control processes. I maintained a keen focus on monitoring progress and resource utilization, initiating corrective actions when necessary. Reporting on project progress through highlight reports and end-stage assessments was a routine part of my responsibilities.

Collaboration with project assurance representatives ensured the overall direction and integrity of projects, with a constant awareness of potential interdependencies. I adeptly applied technical and quality strategies, seeking necessary support and advice for effective project management. Post-project, I conducted thorough evaluation reviews, providing insightful recommendations for follow-on actions.

In essence, my role at Isyx encapsulated a holistic approach to project management, blending strategic thinking with meticulous execution to ensure successful project outcomes.

Spearheaded dashboard reporting for comprehensive project updates, encompassing regional performance volume, project status, forecasting, resource performance, utilization, and identification of potential risks.

Orchestrated the management of project portfolios, including cost budgeting, planning, and execution of programs. Ensured the quality and timeliness of deliverables while meticulously reporting project progress and promptly escalating issues.

Managed resource allocations and established effective communication channels across diverse levels of the organizational structure.

Collaborated seamlessly with sales teams, marketing teams, distributors, customers, dealers, and vendors to ensure streamlined project execution.

Took charge of preparing cost estimates, critical path scheduling, paperwork, and supervision of all tasks related to events and presentations designing.

Defined and implemented project management processes, including the selection of team members and core team leaders. Obtained management approval for project plans.

Ensured clarity of roles and responsibilities among team members, applying resources as per the approved project plan.

Conducted risk analysis and initiated avoidance activities, establishing contingency plans and trigger events for corrective actions.

Tracked, analyzed, and reported progress against the project plan, making necessary adjustments to align with objectives.

Maintained transparent communication with all stakeholders, involving functional expertise in design reviews and critical decisions.

Proactively managed changes to preserve business plan commitments and initiated Phase Reviews when objectives required adjustments.

Negotiated and prioritized activities among team members and their managers, coordinating management and technical decisions.

Resolved conflicts and interface issues within the project, providing input on the performance of team members to their respective supervisors.

Facilitated the sharing of detailed reports in Excel format within the team and across the platform. Reports covered performance metrics, distribution plans, job status, actual vs. planned expenses, forecasting, and sales trends on a monthly, bi-monthly, and quarterly basis.

• Held a contract position at IBM India under the payroll of Manpower Consultancy
• Managed all aspects of Program/Project life cycle to facilitate the successful delivery, as well as the metrics for reporting to the executive team
• Supported SAP functional & technical teams across NCR for the project
• Weekly Dash board reporting for PAL’s which includes BMI, resource utilization, forthcoming events in project or any risk factor
• Communicated and reported status to executives, global business partners and all other stakeholders e.g., Status Reports, Executive Briefings
• Prepared Monthly Governance report analyzing on team performance and resource requirement
• Developed and tracked detailed project plans, including schedules, cost estimates, resource plans, communication plans, risk mitigation plans and issue resolution plans, maintaining monthly SLA and comparison with other global teams
• Analyzed and updated annual of BCP (Business continuity Plan), which is of extreme help during crisis
• Implemented Lean Sigma on projects using template like SIPOC for a Value Stream Mapping Team Charter
• Performed analysis using FMEA, RCA, Analysis of Variance (ANOVA), Brainstorming, Fishbone analysis and solution by Current and future Mississippi flow chart
• Worked on Software development life cycle (SDLC)

• Acted as a Key interface between the client & Prometric, effectively managed and developed client relationship
• Coordinated and executed the project plan - across all channels as per the agreed project charter
• Led the project team and coordinated the project in all matters related to project content, implemented the agreed action plan to the agreed standards and deadlines
• Ensured effective flow of information between team members and participants in project activities
• Involved in Ongoing evaluation of project activity and reported on project progress to Project Manager
• Focused on providing specific deliverables (e.g. overall project plan, key milestones, key issues, project dash board) through the balanced management of scope, quality, effort, risk, and schedule

Customer Assistance:

Respond to customer inquiries and issues related to technical products or services.
Offer technical guidance and troubleshooting solutions to resolve problems.
Problem Diagnosis:

Analyze and diagnose technical issues by listening to customer descriptions and probing for additional information.
Use diagnostic tools and knowledge base resources to identify and understand the root cause of problems.
Technical Troubleshooting:

Provide step-by-step instructions to customers for resolving technical issues.
Troubleshoot hardware, software, or network problems to ensure a timely and accurate resolution.