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Ashwini Bhise, Cabin Crew

Ashwini Bhise

Cabin Crew·Qatar Airways

Qatar

Master's degree, Human Resource Management|

Work experience

Total years of experience: 12 years, 2 months

Cabin Crew

July 2018 - Present

Qatar Airways

Doha, Qatar

July 2018 - Present

• Ensure a positive employee experience by promoting safety, comfort, and service excellence in HR initiatives.
• Manage employee relations with empathy, diplomacy, and professionalism, enhancing workplace morale.
• Resolve conflicts and address challenging personnel situations calmly and effectively to maintain a harmonious work environment.
• Collaborate with diverse teams to foster strong communication and teamwork, driving organizational success.
• Uphold high standards of brand presentation and professionalism in all HR communications and interactions.
• Trained in talent acquisition strategies, equipped to identify and attract top talent for organizational growth.

Company industry:
Airlines
Job role:
Customer Service and Call Center

Human Resource Executive (Recruitment)

April 2014 - Present

Talent Discovery

Mumbai, India

April 2014 - Present

• Spearheaded comprehensive recruitment processes for diverse insurance and banking clients, ensuring alignment with organizational goals.
• Collaborated with hiring managers to define job requirements and develop targeted recruitment strategies.
• Utilized innovative sourcing techniques to attract top talent, enhancing candidate quality and fit.
• Conducted in-depth interviews and assessments, improving selection efficiency and candidate experience.
• Fostered strong relationships with clients and candidates, contributing to a positive hiring environment.
• Streamlined onboarding processes, reducing time-to-fill and enhancing new hire integration.
• Leveraged data-driven insights to optimize recruitment strategies and improve overall talent acquisition outcomes.

Company industry:
Banking
Job role:
Human Resources and Recruitment

Customer Service Executive (MAAS Department)

May 2017 - June 2018

Jet Airways

Mumbai, India

May 2017 - June 2018

• Provided tailored support to high-profile clients, enhancing their overall experience and satisfaction.
• Managed customer inquiries and processes, utilizing Amadeus and Sabre systems to streamline operations.
• Fostered strong relationships through exceptional service, contributing to improved brand loyalty and reputation.
• Collaborated with teams to optimize workflow and efficiency, effectively handling high volumes of interactions.
• Developed skills in conflict resolution and communication, essential for HR roles in talent acquisition and employee relations.
• Demonstrated adaptability and problem-solving abilities, crucial for supporting diverse employee needs in a dynamic environment.

Company industry:
Airlines
Job role:
Hospitality and Tourism

Education

NMIMS

January 2023

January 2023

Master's degree, Human Resource Management|

India

GPA (point): 5 out of 5

GPA (point): 5 out of 5

Mithibai College ofArts, Mumbai University

January 2014

January 2014

Bachelor's degree, Sociology

India

GPA (point): 5 out of 5

GPA (point): 5 out of 5

Projects and Assignments on every subject. Submission before every exam. Research and Development.

Skills

COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
INTERCULTURAL COMPETENCE
Intermediate
INTERCULTURAL COMPETENCE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
PEOPLE MANAGEMENT
Intermediate
PEOPLE MANAGEMENT
Intermediate
TALENT MANAGEMENT
Intermediate
TALENT MANAGEMENT
Intermediate
Recruitment
Intermediate
Recruitment
Intermediate
Human Resources
Intermediate
Human Resources
Intermediate
hr
Intermediate
hr
Intermediate
Talent Acquisition
Intermediate
Talent Acquisition
Intermediate
Interviewing
Intermediate
Interviewing
Intermediate
Employee Relations
Intermediate
Employee Relations
Intermediate
Sourcing
Intermediate
Sourcing
Intermediate
Management
Intermediate
Management
Intermediate
Administration
Intermediate
Administration
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate

Languages

English
Expert
Marathi
Expert
Hindi
Native Speaker
French
Native Speaker

Training and Certifications

Certifications
APHRI (Foundation in Human Resources)
HRCI
Nov 2025 - Nov 2029
Foundation Course in French Language Level 1