Business Development
Confidential
مجموع سنوات الخبرة :16 years, 10 أشهر
-Conduct Market Research and identify potential Business prospects.
-Facilitate Strategic meetings with Think Tank members to design and develop long term and annual plans.
-Liaise with Industry related Association to identify areas for Business & Organization Development.
-Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
-Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
-Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions.
As Lead - Facilities Management & Support Service, accountable for 1000+ employees across 8 offices managing diverse facility operations.
-Responsible for Operations within allocated budgets for CapEx & OpEx
-Oversee Technical Operations, Housekeeping, Support Services, Transportation, Guest House Management, Cafeteria Management, Security Operation & Civil Projects.
-Vendor, Commercials & Commercials Management.
-Data Analysis for various facility projects for Cost Optimization & Process Enhancement.
-Liaise with Govt. organizations for adhering Statutory Compliances.
-Facilitate & monitor Web Based Trainings across locations for Ethics, Safety & Security.
-Design & Implement Best practices across locations.
-Space Management & Liaisoning with Landlord for Negotiating & Renewal of Agreements for rented properties.
-Plan & Execute Fire Drills & BCP for Emergency Preparedness.
-Execute various Customer Centricity activities & projects.
Strategic Planning
Organization Development
Corporate Communication & Branding
-Content Development for various courses run within the Organization across levels.
-Conduct on-site trainings for Facility Teams.
-Effectively conducted “Management Trainee” concept - first in the Indian Facility Sector.
-Internal Auditor for ISO - QMS, EMS and OSHAS
-Active role in Site Mobilization.
-Conducting Site Surveys pre transition to identify the scope of work and design site specific training.
-Active role in Business Continuity process & Six Sigma Implementation.
-Lead the Client Servicing Team during Process Development.
-Travel across India for conducting training sessions.
SPOC for all Integrated Facility Providers - Jones Lang Lasalle & C.B. Richard Ellis. (68 client sites in total)
- Management Representative and Internal Auditor for ISO 9001:2000 QMS
- Responsible for Training & Development for Western Region
-Conduct Internal Audits.
- Liaison with NGO’s.
- Employee Mapping.
- Organise Welfare Events.
- ITM -Institute of Hotel Management; Navi Mumbai.
- Dr. D.Y.Patil Institute of Hotel Management & Catering Technology; Navi Mumbai.
Diploma in Human Resource Management - Grade A Mumbai 2007-2008 Welingkar Institute of Management and Research Studies.
Masters in Tourism Management 2005 - 2007 Madurai Kamraj University Madurai
3 year full time Diploma in Hotel Management and Catering Technology. Specialization. 1. Food & Beverage 2. Front Office & Housekeeping 3. Food Production