Executive Assistant
HR Direct Outsourcing Company
مجموع سنوات الخبرة :9 years, 1 أشهر
Managed UNICEF's call center operations, supervising agents and team leader, and transfer the reports and records to the UNICEF focal point.
Handled company accounts and hotline subscriptions with government liaison units.
Engaged with telecom service providers to ensure timely service delivery and invoice management.
Account manager for telecommunications operators in Sudan.
Assisted the sales team in lead generation, proposal preparation, and client relationship management.
Conducted procurement activities, including vendor negotiations and contract management.
Manage and coordinate executive schedules, meetings, and travel arrangements.
Prepare agendas, minutes, and action items for commercial meetings and project updates.
Prepare and distribute correspondence, reports, and presentations, and maintain executive files and
records in an organized manner.
Handle confidential and sensitive information with discretion and professionalism.
Coordinate communication with key stakeholders, including clients, partners, and investors.
Contact existing suppliers in the vender list and encourage them to apply for the pre-qualification.
Act as help-desk person to receive contact of suppliers, guide and support them.
Ensure receiving of pre-qualification files and check with submitting supplier that all needed information
and data are captured.
Conduct visits to the supply market to ensure supplier have the relevant information about the pre qualification and float adverts accordingly.
Assist procurement process related matters e.g., quotation collection, sending RFI and RFQ, purchase orders, receiving goods etc.
Assist in the procurement tracking sheet updates.
Develop and maintain solid, trusting relationships with key clients.
Negotiate sales, manage payments, and achieve sales targets.
Identify and pursue new business opportunities.
Create strategic sales plans and effective sales pitches.
Collaborate with other departments to maximize profit.
Meet client needs and deliverables within proposed timelines.
Analyze client data for effective customer relationship management.
Expand relationships and bring in new clients.
Procurement Duties:
Collaborate with supply chain and other departments to identify equipment needs.
Develop plans for purchasing equipment, services, and supplies.
Review and analyze vendor supply and price options.
Maintain and update supplier lists, including qualifications and delivery times.
Prepare and dispatch RFQs to vendors, ensuring all necessary data is included.
Collect quotations and prepare bid analyses.
Ensure products and supplies meet required specifications.
Negotiate the best pricing and supply contracts.
Prepare purchase orders and contracts; follow up with finance for timely payments.
Participate actively in the procurement and tender processes.
Maintain records of purchases, pricing, and other essential data.
Make professional decisions in a fast-paced environment.
Achieving sales targets.
Promotion of new products and special deals.
Advising clients on technical queries relating to products, installations and relevant upgrades.
Managing communications between key clients and internal teams.
Resolving key client issues and complaints.
Stimulate the relationships and fetch new clients.
Lead generation, follow up, negotiating and closing business deals.
Analyzing and expanding business operations toward sustained growth.
Monitoring revenue streams and identifying opportunities to increase profitability.
Evaluating and improving sales, marketing, and branding strategies.
Identifying and developing new lines of solutions.
Performing competitor analysis toward obtaining an increased market share.
Developing client relationships and strengthening industry partnerships.
Identifying new clients by researching and creating networking opportunities.
Penetrate new markets potentials and new clients.
Analyze, evaluate and report the technical issues about mobile application and website.
Conduct market research and data analysis and provide insights, recommendations and decisions.
Analyze business requirements and apply the implementations, develop long-term and
short-term strategies.
Analyze potential client requirement and develop new products and services for new and
prospective customers.
Coordinate with sales team to meet goals and extended aid in the involvement of sales
strategies and campaigns, and find new sales opportunities.
Liaising with Marketing and Management to align strategies aimed at increasing revenue.
Build strong long-lasting client relationships.
Led and executed the Brand Operations Electronic Library Project at MTN Sudan (2012 - 2017), successfully categorizing and managing daily operations, activities, and initiatives.
Managed the filtering, referencing, and uploading of relevant photos, videos, and documents, establishing a comprehensive Electronic Library for Brand Operations.
Follow up and handling day to day client transaction.
Payment collection and delivery tracking.
Penetrate new markets potentials and new clients.
Follow up on contractual agreements preparations and signatory.
Developing client relationships and maintain the exciting.