Key Supplier Relationship Manager
Telia Company AB
Total years of experience :25 years, 4 Months
• Lead supplier relationship with Telia's largest supplier Apple and influence Telia supplier strategy
• Monitor total Apple business portfolio (+500 mEUR/year) and collaborate on strategic priorities
• Negotiate global contracts, support local negotiations
Negotiated business model transformation and new contract (200m EUR) for Baltic operations.
• Lead consultant, specialized on end to end procurement, RfQ/ tendering, supplier performance management, supply chain operation, management audit, change management and lean six sigma
• Highly experienced in both international and local procurement across Telecom, manufacturing, Oil and gas and service industry
Project extracts
# Ice Group - Support network (450 MHz LTE) and BSS procurement, roll out and implementation contracts in Indonesia
# Ice Norge - Implement cloud based PO solution
# Undisclosed customer - Advisory service for invoice lifecycle software
# BRAC - Design and implement vendor management system
# Telia Finland - Manage key supplier relationship
# Undisclosed customer - Analytical service on 5G deployment in Nordics
Working as an expatriate in Norway. Establish and optimize Purchasing hub in every Telenor mobile business unit. Source and implement Global Purchasing System for Telenor ASA with 67 billion NOK annual spend base. Integrate the global purchasing system to local ERP of each business unit.
Led multiple teams, (a) sourcing, (b) procurement operation, (c) warehouse and distribution, (d) import-export operation, (e) disposal process, (f) business assurance and (g) supply chain sustainability. Advise and approve strategic project decisions as member of investment committee. Internal control owner for procurement process and procurement modules of GERP and signatory for all purchase agreement and MoU on behalf of Grameenphone. Procurement approval authority of 750kUSD/instance. Ensured sustainable and compliant procurement in Grameenphone. Member of Grameenphone extended management team. Lead a large team (84 FTE and +150 indirect stuffs) to ensure on time delivery. Improved departmental internal NPS from (-35) to (+36). Delivered 305m US$ (66 mUS$ in 2015) worth of savings and 40% productivity improvement. Negotiated and concluded on Asia CRM Transformation, one of the largest in the world, contract for Telenor Group.
Worked as an expatriate in Norway. Established sourcing category and capability within Telenor Group for business process outsourcing. Supported and coordinated all 11 Telenor business units to improve on their cost positions in customer service and indirect sourcing area. Core member of the team developing the customer service operating model. Conducted global vendor market study for customer service outsourcing. Sourcing lead for Telenor Hungary customer service outsourcing process. Developed sourcing phase of future customer service blueprint for Telenor. Completed global opportunity assessment for 'Indirect' sourcing area. Contributed as BU representative in Telenor 'Sourcing 3.0' Project during May-July 2012 and was responsible for merger and integration of all Asian sourcing units into the global sourcing team.
Led a team of contract specialist and senor specialists responsible for all contracting requirement for commercial division, communication division, properties and facilities, people and organization division, finance division and other independent departments. Member of sourcing management team, continuous improvement program core team.
Led multiple teams responsible for process, competence and systems development, reporting, purchase order operation, inbound logistics and import management, warehouse and inventory management, data archiving center management & invoice management. Sourcing management team member. Lead design, development and implementation of 'Professionalize and simplify sourcing' program aimed to (1) organization restructuring, (2) introduce new sourcing process which is simpler, faster, transparent, documented, efficient and honest and (3) development of required organizational competency. Active member of lead team for network modernization and expansion project. Managed limited tender and negotiation for GSM equipment and supply frame contracts (modernization of 24m sub base network, expansion up to 50m sub base network over 3 years, including 2G BSS, 3G RAN, CS Core, PS Core and Charging system, total forecast +US$300m)
Led multiple teams responsible for ensuring cost effective and on time acquisition and delivery of GSM equipment & services, communication equipment & services (microwave, fiber optic and others), IT infrastructure & services, value added services, inbound logistics and import management. Sourcing management team member. Negotiated ULA with Oracle, managed contract disputes with GSM equipment and supply vendors.
Led teams to complete market research, development of consumption and purchase behavior model, development of annual marketing plan and monthly market review reports, product development, launch and deployment, brand development ('Supercrete' Cement, 45mpa CEM II), market penetration and thereafter stabilize market share, detail analysis and development of long term strategic investment and growth plan. Penetrated and acquired 8% market share (3rd position) in a 63 players market within 3 months using a budget of $1m while averting price war. Project team leader for designing and implementing Peoplesoft JD Edwards system for sales & logistics.
Contract administrator for five turn-key contracts - Clinker & Cement Plant construction (US$278m), Limestone & Shale Mine Development (US$60m), 17km Long Belt Conveyor construction (US$37m), 36 MW power plant construction (US$25m) and Customer Gas Metering Station (US$1m). Developed green field project tracking and reporting system with 98% accuracy level.
Contract Analyst responsible for contract strategy, tender, contract development, contract management, supplier performance evaluation and HSSE in drilling, exploration, gas plant management and general services. Worked simultaneously with onshore, offshore as well as regional/global teams. Worked with establishment and management of contracts relating to offshore gas platform and pipeline remedial project, integrated on shore gas plant management, Sangu basin drilling campaign, supply base operation, charter of helicopter, AHTS, off shore drilling rig and supply vessels. Developed regional reporting system and template for contract and procurement management.
Responsible for detail analysis, recommendation, running awareness campaigns and government lobbying on 'access to finance for small and medium enterprises' and 'access to ICT for economic growth'. Organized first national conference on e-commerce involving Government of Bangladesh, USAID, World Bank, Dhaka Chamber of Commerce and Industries, Bangladesh Computer Council and other stakeholders.
Professional Diploma in Procurement and Supply
Study was undertaken in off shore campus in Dhaka.
The most competitive and leading business school with less than 0.5% applicant to admission ratio.