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Asif Jamal Asif, VPO Senior Specialist

Asif Jamal Asif

VPO Senior Specialist·Orange Business Services - India

India

Master's degree, Computer Applications

Work experience

Total years of experience: 15 years, 3 months

VPO Senior Specialist

November 2019 - Present

Orange Business Services - India

Gurgaon, India

November 2019 - Present

Part of Implementation team looking after all major configuration changes in the enterprise network.
•Router/Switch Configuration and management.
•Change document preparation as per user requirement.
•Smooth execution of configuration changes to minimize impact and downtime.
•IOS/Code upgrade on Router/Switch/WLC.
•Providing technical support on escalated cases.
•Site failover testing
Company industry:
Telecommunications
Job role:
Information Technology

Sr. Network Engineer

September 2017 - November 2019

HCL Technologies Ltd( on Roll of Experis IT solutions)

Noida, India

September 2017 - November 2019

Project - Trafigura Pte Ltd.

 Providing day to day support for smooth working of the sites across the Globe.
 Cisco Router/Switch Configuration and management.
 Working on user tickets as well as proactively generated tickets.
 VLAN configuration and management.
 Troubleshooting local LAN issues.
 Providing technical support to Remote sites to solve their Network related problems over telephone or by remote login.
 Troubleshooting & configuration of WAN links.
 In case of link failure, Coordination with ISPs to make the link up and to minimize the downtime as much as possible.
 IP Address allocation and management.
 Coordination with local IT support for early resolution of issues.
 Handling Daily incident calls and CAB calls.
Company industry:
IT Services
Job role:
Information Technology

Sr. Network Engineer

June 2017 - August 2017

FCS Software Solutions

India

June 2017 - August 2017

Project - Axalta Coating Systems.

Responsibilities:-
•Providing day to day support for smooth working of the sites across the Globe.
•Cisco Router/Switch Configuration and management.
•Working on user tickets as well as proactively generated tickets.
•Implementing Security policies on Router and Switches.
•VLAN configuration and management.
•Troubleshooting local LAN issues.
•Providing technical support to Remote sites to solve their Network related problems over telephone or by remote login.
•Troubleshooting & configuration of WAN links.
•Continuous Monitoring of All major links/Sites for performance and availability.
• In case of link failure, Coordination with ISPs to make the link up and to minimize the downtime as much as possible.
•IP Address allocation and management.
•Coordination with local IT support for early resolution of issues.
•Handling Daily incident calls and CAB calls
Company industry:
IT Services
Job role:
Information Technology

Associate Network Management

March 2013 - May 2016

Wipro Infotech Ltd

New Delhi, India

March 2013 - May 2016

 Cisco Router/Switch Configuration and management.
 Implementing Security policies on Router and Switches.
 VLAN configuration and management.
 Troubleshooting local LAN issues.
 Site-to-site VPN configuration and management.
 Providing technical support to Remote sites(International Airports) to solve their Network related problems over telephone or by remote login.
 Troubleshooting & configuration of WAN links.
 Continuous Monitoring of All major links for performance and availability.
 In case of link failure, Coordination with vendors (MTNL/BSNL) to make the link up and to minimize the downtime as much as possible.
 IP Address allocation and management.
 Cisco IP Phone configuration.
Company industry:
IT Services
Job role:
Information Technology

Network Engineer

May 2011 - February 2013

HCL Info System Ltd

India

May 2011 - February 2013

 Cisco Router/Switch Configuration and management.
 Implementing Security policies on Router and Switches.
 VLAN configuration and management.
 Troubleshooting local LAN issues.
 Site-to-site VPN configuration and management.
 Providing technical support to Remote sites(International Airports) to solve their Network related problems over telephone or by remote login.
 Troubleshooting & configuration of WAN links.
 Continuous Monitoring of All major links for performance and availability.
 In case of link failure, Coordination with vendors (MTNL/BSNL) to make the link up and to minimize the downtime as much as possible.
 IP Address allocation and management.
 Cisco IP Phone configuration.
Company industry:
IT Services
Job role:
Information Technology

Data Processing Engg

August 2008 - September 2009

Omnigobe International Information Technology Pvt. Ltd

August 2008 - September 2009

Checking the documents processed by Agents.
•Documentation of errors done by the Agents.
•Providing coaching to the Agents about the errors.
•Downloading the team about the errors.
•Sending error reports to the Team Leader.
Job role:
Customer Service and Call Center

Education

IGNOU

December 2007

December 2007

Master's degree, Computer Applications

India

GPA (percentage): 65%

GPA (percentage): 65%

IGNOU

December 2005

December 2005

Bachelor's degree, Computer Applications

India

GPA (percentage): 64%

GPA (percentage): 64%

BSEB

March 2000

March 2000

High school or equivalent, Math

India

Skills

LAN management
Expert
LAN management
Expert
Windows Server 2008
Expert
Windows Server 2008
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Desktop Configuration
Expert
Desktop Configuration
Expert
Cisco Router Configuration
Expert
Cisco Router Configuration
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
NETWORKING
Expert
NETWORKING
Expert
ROUTERS
Expert
ROUTERS
Expert
SWITCHES
Expert
SWITCHES
Expert
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
UPGRADES
Expert
UPGRADES
Expert
LAN management
Expert
LAN management
Expert
Windows Server 2008
Expert
Windows Server 2008
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Desktop Configuration
Expert
Desktop Configuration
Expert
Cisco Router Configuration
Expert
Cisco Router Configuration
Expert

Languages

English
Expert
Hindi
Expert
Urdu
Expert

Training and Certifications

Certifications
CCNP
Apr 2018 - Apr 2021
Show credentials
CCNA
Aug 2016
Show credentials
Training
CCNA DC
NetG India
Jan 2019