أسلم بيغ, Project Team Lead

أسلم بيغ

Project Team Lead

Capgemini Consulting India Pvt Ltd

البلد
الهند - مومباي
التعليم
بكالوريوس, Computer Application, Database
الخبرات
24 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 9 أشهر

Project Team Lead في Capgemini Consulting India Pvt Ltd
  • الهند - مومباي
  • أشغل هذه الوظيفة منذ فبراير 2011

Creation of Service Quality Plan, finalizing OTACE criteria, creation of Annexure to Service quality plan.

•Resource management by tracking resource utilization and hiring new resources if required, resource trainings, tracking vacation, holidays etc.

•Managed the team of 48 technically skilled resources of various technologies (Wintel, Messaging, Virtualization, UNIX, SAP, Database, Storage and Backup)

•Monthly Metrics reporting for SLA breaches, Utilization tracking of resources and solutions to attain100% of quality deliverables.

•Monthly and weekly progress/status reporting via milestones achieved or missed.

•Maintaining issue log and discussing it with end client (Front office) till the closure.

•Maintaining resource utilization and working/discussing with Front office for improvement or hiring of new resource.

•Weekly and Monthly KPI reporting for all the resources, technology wise.

•Providing moral and technical support to the team members.

•Weekly and monthly reporting for Problem, change and Incident management.

Created Disaster Recovery & Business Continuity Plan for project.

•Maintaining attendance, training calendar and holiday list for team members.

•Maintaining escalation matrix.

Project Team Lead في Deutsche Bank (On Contract of Optimum Solutions)
  • الهند - مومباي
  • يناير 2010 إلى يناير 2011

Handling Global Wintel Team (Windows, Vmware, Citrix)

•Involved in Project Management processes (execution, monitoring & controlling and closing)

•Project meetings with all stakeholders (client, team members etc.)

•Weekly status reporting to all the required stakeholders.

•Resource management by tracking resource utilization and acquiring new resources if required, resource trainings, tracking vacation, holidays etc.

•Maintaining risk and issue logs and discussing it with all the stakeholders.

•Raising Project Change Requests for any scope, schedule or cost change, with the Client(Deutsche Bank).

•Status reporting of all the projects to the senior management via internal tool DbRIB.

•Maintaining escalation matrix.

•Renewing contract with additional scope f work.

•Coordinating between Front Office and Backoffice for service quality and issue/escalation resolution.

Project Lead في Capgemini Consulting India Pvt Ltd
  • الهند - مومباي
  • أغسطس 2007 إلى ديسمبر 2009

Creation of Service Quality Plan, finalizing OTACE criteria, creation of Annexure to Service quality plan.

•Resource management by tracking resource utilization and hiring new resources if required, resource trainings, tracking vacation, holidays etc.

•Managed the team of 28 technically skilled resources of various technologies (Wintel, Messaging, HP UNIX, LINUX, SAP, Database, Storage and Unicenter)

•Monthly Metrics reporting for SLA breaches, Utilization tracking of resources and solutions to attain100% of quality deliverables.

•Monthly and weekly progress/status reporting via milestones achieved or missed.

•Maintaining issue log and discussing it with end client (Front office) till the closure.

•Maintaining resource utilization and working/discussing with Front office for improvement or hiring of new resource.

•Weekly and Monthly KPI reporting for all the resources, technology wise.

•Providing moral and technical support to the team members.

•Weekly and monthly reporting for Problem, change and Incident management.

•Created Disaster Recovery & Business Continuity Plan for project.

•Maintaining attendance, training calendar and holiday list for team members.

•Maintaining escalation matrix.

System Administrator في ATOS Origin India
  • الهند - مومباي
  • أغسطس 2005 إلى أغسطس 2007

Complete project management involving entire project life cycle from initiation, designing, planning, implementation and closure for Managed Operations Project.

•Initiating - Receiving the request for Transitioning Offshoring Project and checking for feasibility.

•Project Planning -Creating project plan with, capacity planning, scheduling, etc

•Implementation- Doing Knowledge Transfer and shadow phase before hand over to operations.

•Migration - Transitioning to operations, Documenting processes procedures.

•Handling Project Audits.

•Built and managed the team of technically skilled engineers

•Providing moral and technical support to team members, resolving (process and internal) issues related to team and members

System Administrator في CMS Computers Ltd
  • الهند - مومباي
  • يناير 2003 إلى يناير 2005

Build and managed the team of technically skilled engineers both for projects and on going operations.

•Cascading important information to the team members Interacting with clients for providing regular feedback review purpose

•Problem Management and Change Management.

•Created Disaster Recovery & Business Continuity Plan

•Providing escalated support to remote customers.

•Providing moral and technical support to team members, resolving (process and internal) issues related to team and members

Project Lead في S.A Enterprises
  • الهند - مومباي
  • فبراير 2000 إلى أكتوبر 2002

Determining project objectives, project deliverables, constraints and assumptions, risk and defining project scope.

•Obtaining cost and time estimates and creating the project plan

•Building up the project team and defining the roles and responsibilities.

•Executing and controlling the project risk by the risk monitoring and control, scope verification activities, project plan updates and taking appropriate action

•Gathering the information on status reporting of the project and distributing the information to stake holders

•Monitoring of the tasks completed in the execution process, creating reports using automated tools to ensure the success of the project.

•Ensuring in time project administrative closure

•Documenting lesson learned, updating project archives, obtaining formal customer acceptance and releasing the resources from the project.

Computer Operator في Admir Engineers
  • الهند - مومباي
  • يناير 1999 إلى فبراير 2000

• Worked on Office automation and as a Computer Operator.

•Installation of Software's and Basic Hardware Trouble Shooting.

الخلفية التعليمية

بكالوريوس, Computer Application, Database
  • في Madurai Kamaraj University
  • أبريل 2010

Achieved First Class

دبلوم, Computer Programming, Design and Networks
  • في Terna Polytechnic
  • يناير 1999

Achieved First Class

الثانوية العامة أو ما يعادلها, Maths Science
  • في Shree Narayana Guru High School
  • يونيو 1995

Achieved First Class

Specialties & Skills

Microsoft Windows
Offshore Project Management
Windows
Project Management

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
الأوردو
مبتدئ
المراتي
متوسط

التدريب و الشهادات

MCITP Enterprise Admin 2008 and MCTS 2008 (الشهادة)
تاريخ الدورة:
January 2009
صالحة لغاية:
January 2009
Project Management Professional (الشهادة)
تاريخ الدورة:
July 2010
صالحة لغاية:
July 2010
ITIL Foundation V2 and V3 (الشهادة)
تاريخ الدورة:
January 2009
صالحة لغاية:
January 2009
Vmware Vsphere 4 and 5 (الشهادة)
تاريخ الدورة:
December 2009
صالحة لغاية:
December 2009