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asma abbadi, ePMO & Operational Excellence Director

asma abbadi

ePMO & Operational Excellence Director·Jordan Kuwait Bank

Jordan

Master's degree, International Business

Work experience

Total years of experience: 20 years, 4 months

ePMO & Operational Excellence Director

January 2015 - Present

Jordan Kuwait Bank

Amman, Jordan

January 2015 - Present

Planning
• Translate corporate strategy into executable portfolio
initiatives, programs, and projects aligned with
business objectives.
• Lead strategic planning cycles, including portfolio
planning, prioritization, and investment decision
support.
• Facilitate strategic planning Projects and Initiatives
workshops and cross-functional alignment sessions
with executive leadership.
• Ensure alignment between strategic objectives,
budgets, and project portfolios across enterprise
functions.
• Support senior executives with Projects and initiatives
insights, planning data, and performance analytics.
• Drive enterprise portfolio governance, ensuring
initiatives deliver measurable strategic value and
benefits realization.
• Develop and monitor strategic Projects and initiatives
KPIs and transformation roadmaps to track execution
against corporate goals.
PMO & Process Engineering
• Supervise the implementation of iGrafix Process
management workflow, document management, and
process quality KPI measurements.
• Led process quality improvement and optimization
initiatives.
• Established the Applications Authority Unit, including
authority controls and user access management.
• Ensure enterprise-wide alignment between corporate
strategy, programs, and project portfolios, tracking
strategic KPIs and reporting performance to executive
leadership on a quarterly basis.
• Apply Cobit19 Projects Governance framework.
• Manage and supervise 25+ annual major projects
(multi-million JOD) across technology, Business,
Engineering, Risk, Cybersecurity, Retail and Corporate
digital, fintechs, workflows, Operations, Trade
Finance, Swift, Artificial Intelligence Projects, and
programs.
• Member of Procurement Committee.
• Develop executive-level dashboards and strategic
portfolio reports, providing insights on performance,
risks, resource utilization, and benefits realization

Portfolio Governance & Performance
Reporting
• Manage enterprise portfolio intake, prioritization, and
approval processes, ensuring initiatives align with
strategic priorities.
• Monitor portfolio health, including timelines, risks,
financial performance, and resource allocation.
• Facilitate stage-gate governance reviews, steering
committees, and executive decision forums.
• Track KPIs, milestones, risks, and benefits realization
across enterprise programs.
• Promote data-driven decision-making culture through
advanced portfolio analytics and reporting. -BOB

Company industry:
Banking
Job role:
Banking

Project Management/ Assistant Manager

June 2013 - July 2014

The Arab Bank

Amman, Jordan

June 2013 - July 2014

Project Assistant Manager
o Project Assistant for Microsoft EPM System “ Project Server 2013” to Automate the Project management templates and reporting through a unified database and repository of projects
o Project Assistant Manager for (ATM Upgrade for PLC countries, EMV Chip & PIN for Jordan& UAE, UAE PGW and POS).

Project Management & Analysis (Arab Bank)
o Implement the EPMO Project Framework, Templates, Dashboard & Reports
o Set the EPMO Governance, Policies, Procedures and structure according to the Bank Process.
o Establish the EPMO Framework based on PMI Methodology Including Templates and Dashboard reporting.
o Provide the support and guidance to Project Managers in all PLC Phases.
o Update EPMO internal Portal

Company industry:
Banking
Job role:
Banking

Program & Strategy Analyst

January 2006 - May 2013

The Housing Bank

Amman, Jordan

January 2006 - May 2013

• Developed business cases, feasibility studies, and
investment evaluations for enterprise initiatives.
• Supported development and monitoring of corporate
strategic plans, operational plans, and action
roadmaps.
• Translated strategic objectives into measurable
initiatives and portfolio deliverables.
• Monitored strategic KPIs and performance
indicators, ensuring alignment with corporate
targets.
• Conducted total cost of ownership (TCO) and
financial evaluation for IT and business initiatives.

Company industry:
Banking
Job role:
Banking

intrenship

August 2006 - September 2006

Germany/ braunschweig university

Berlin, Germany

August 2006 - September 2006

An intrenship for MiCMec06 for mechanical and mechatronics European electronic systems.

Company industry:
Primary, Prep, & Secondary School
Job role:
Research and Development

Lab Supervisor

September 2005 - March 2006

Servath College

Amman, Jordan

September 2005 - March 2006

Network supervisor and Teacher for network lab and VBA programming language

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

University of Exeter|

January 2025

January 2025

Master's degree, International Business

United Kingdom

Master Degree in International Business Major subjects about International investment, Leadership, Finance, Sustainability, Project Management, HR Management.

MIT University

February 2020

February 2020

Diploma, Digital Business

United States

AL-BALQA APPLIED UNIVERSITY

September 2005

September 2005

Bachelor's degree, computer engineering

Jordan

computer engineering
View attachment

Al Balqa Applied University

September 2005

September 2005

Bachelor's degree, Computer Engineering

Jordan

Computer Engineering

Skills

Project Work
Expert
Project Work
Expert
Strategic Planning
Expert
Strategic Planning
Expert
ITIL
Expert
ITIL
Expert
PMI
Expert
PMI
Expert
IT Governance
Expert
IT Governance
Expert
Team Building Skills
Expert
Team Building Skills
Expert
finanace for none financial managers
Intermediate
finanace for none financial managers
Intermediate
Office 2007
Expert
Office 2007
Expert
presentation Skills
Expert
presentation Skills
Expert
MS project 2003
Intermediate
MS project 2003
Intermediate
Project Management, Governance, Business Analysis
Intermediate
Project Management, Governance, Business Analysis
Intermediate
Cobit 5
Expert
Cobit 5
Expert
PMI PMP
Expert
PMI PMP
Expert
Agile PMI ACP
Expert
Agile PMI ACP
Expert
Project Work
Expert
Project Work
Expert
Strategic Planning
Expert
Strategic Planning
Expert
ITIL
Expert
ITIL
Expert
PMI
Expert
PMI
Expert
IT Governance
Expert
IT Governance
Expert
Governance
Intermediate
Governance
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
BUSINESS EXPANSION
Intermediate
BUSINESS EXPANSION
Intermediate
CORPORATE GOVERNANCE
Intermediate
CORPORATE GOVERNANCE
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
ENTERPRISE PERFORMANCE MANAGEMENT EPM
Intermediate
ENTERPRISE PERFORMANCE MANAGEMENT EPM
Intermediate
INTERNATIONAL BUSINESS
Intermediate
INTERNATIONAL BUSINESS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
System Integration
Intermediate
System Integration
Intermediate
Analytics
Intermediate
Analytics
Intermediate
Tender Process
Expert
Tender Process
Expert
Core Banking
Expert
Core Banking
Expert
Supply Chain Management
Intermediate
Supply Chain Management
Intermediate
Procurement Management
Expert
Procurement Management
Expert
Program Management
Expert
Program Management
Expert
Process Engineering
Expert
Process Engineering
Expert
Centralization
Expert
Centralization
Expert
Banking Operations
Expert
Banking Operations
Expert
Digital Storytelling
Expert
Digital Storytelling
Expert
Trade Finance
Intermediate
Trade Finance
Intermediate
Debit Cards
Intermediate
Debit Cards
Intermediate
Data Reporting
Expert
Data Reporting
Expert
Data Center
Intermediate
Data Center
Intermediate
E payments
Intermediate
E payments
Intermediate
Cyber Security
Intermediate
Cyber Security
Intermediate
Transformation
Intermediate
Transformation
Intermediate
User Controls
Intermediate
User Controls
Intermediate

Languages

English
Expert
Arabic
Expert
German
Beginner

Memberships

The Jordanian Engineers Association

The Jordanian Engineers Association

November 2005

MEPS Middle east payment industry

Board Member (TEMPERORY FOR 4 YEARS.)

May 2023

Training and Certifications

Certifications
PMI- CPMAI (managing AI projects)
PMI.org
Jan 2025
Show credentials
Communication, Team Building, Leadership
Benefits Realization Management
Executive Reporting & Dashboards
Portfolio Governance & Prioritization
6 Sigma Black belt
ITIL V4.1, Cobit19.
Project Management Professional (PMP)®
PMI® Agile Certification
Data Protection Officer DPO
Finance for non-Financial Managers
Data Landscape of GenAI for Project Managers
Letter of Guarantees
Documentary Credits
PMI Cognitive Project Management in AI (CPMAI)™
Corporate Governance
Diploma in digital banking
Feb 2020
PMP Certified
PMI
Aug 2008 - Aug 2008
Certified ITIL V3- Foundation
ISACA
Apr 2010 - Apr 2010
Certified COBIT 4.1
ISACA
Oct 2009 - Oct 2009
Certified CCNA
STS
Mar 2007 - Apr 2007
Certified ISO 20000
ISACA
Oct 2010 - Oct 2010
MBA in Practice
Change Zone
Jan 2012 - Mar 2012

Hobbies

  • swimming, painting, Piano