Customer Service Agent
DHL Express
Total years of experience :1 years, 1 Months
• Demonstrated strong customer service skills
• Effectively communicating with customers and resolving issues.
• Utilized excellent verbal and written communication skills
• Interaction with customers
• Collaboration with team members.
• Proficient navigation with computer systems
• Databases, and software applications to provide efficient service.
• Successfully multitasked, handling various tasks such as taking calls, documenting notes, and using software systems.
• Adapted to changing work schedules and remained flexible in a dynamic environment.