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Asma Haider, Receptionist

Asma Haider

Receptionist·Mideast Metals FZCO

United Arab Emirates

Bachelor's degree, Accounts

Work experience

Total years of experience: 12 years, 3 months

Receptionist

March 2016 - Present

Mideast Metals FZCO

Dubai, United Arab Emirates

March 2016 - Present

• Provide office support services in order to ensure efficiency and effectiveness within the office min activities.
• Receive, direct and relay telephone messages and fax messages.
• Pick up and deliver the mail.
• Open and date stamp all general correspondence.
• Maintain the general filing system and file all correspondence.
• Assist in the planning and preparation of meetings, conferences and conference telephone calls.
• Make preparations for meetings.
• Maintain an adequate inventory of office supplies.
• Respond to public inquiries.
• Provide word-processing and secretarial support.
• Perform clerical duties in order to maintain administration main activities.
• Develop and maintain a current and accurate filing system.
• Monitor the use of supplies and equipment.
• Coordinate the repair and maintenance of office equipment.
• Answer all incoming calls and handle caller’s inquiries whenever possible.
• Re-direct calls as appropriate and take adequate messages when required.
• Greet, assist visitors and the general public.
• Preparing lcs (letter of credit) import & export documents
• Vehicles gps tracking.
• Preparing sales executives monthly sales reports.
• Booking courier
• Following up with customer/suppliers material complains.
• Preparing letters in Arabic language once it is requested by staff or management e.g. Letter for uae labor dept, jafza dept, letters for dewa and others government related letters for rta chamber of commerce etc.

Company industry:
Other Business Support Services
Job role:
Administration

Admin Executive

September 2019 - April 2020

BSS GOLD DMCC

Dubai, United Arab Emirates

September 2019 - April 2020

• Handle Administrative duties such as preparing Internal Memos/ Notices.
• Maintaining all official records § Check & reply all e-mails on daily basis, in order to make sure no mail remain non-responded by the end of the business day
• Handling Travel arrangements.
• Regular supervision on security & housekeeping.
• To prepare reports Traveling Expense, Stationary Expense, Housekeeping & Pantry Maintenance, Office Maintenance, Dispatch, Office Assets, etc.. Car Procurement Dispatch & keeping the records updated.
• Acquire and maintain office furnishing, equipment and supplies, and provides administrative Support for the maintenance of the telephone, communication and computing system.
• Perform reception duties, address all general inquiries and attend to office security matters.
• Working as company coordinator in DMCC doing all the visa related works registration and documentation works.

Company industry:
Jewelry & Gold
Job role:
Secretarial

Executive Secretary

March 2014 - March 2016

Brother Ambitions Group

Dubai, United Arab Emirates

March 2014 - March 2016

• Manage telephone calls
• Ensure all visitors are welcomed in a courteous and professional manner
• General administration for various departments to include drafting letters, archiving documents, etc.
• Coordinate and book meeting rooms
• Providing refreshments for guests, management and colleagues.
• Ensure meeting rooms are tidy and clean at all times.
• Manage supplier and contractor relations (cleaners, office supplies etc.)
• Effective and timely communication to all necessary internal departments
• Monitor and control office equipment stocks
• Organize post, emails, deliveries and couriers
• Maintain document tracking system.
• Direct and coordinate activities of the drivers
• Preparing purchase order, quotations, invoices, etc. And following up with the same.
• Updating and maintaining the leave and absence records of the employees
• Coordinating with housekeeping, maintenance department etc…
• Planning and scheduling meetings and appointments.
• Perform general clerical duties to include but not limited to: photocopying, mailing, and filing.
• Prepare daily/weekly/monthly report.

Company industry:
Real Estate
Job role:
Administration

Education

Liaquat College of Management and Scinces

January 2010

January 2010

Bachelor's degree, Accounts

Pakistan

GPA (point): 65 out of 5

GPA (point): 65 out of 5

-

Liaquat College of Management and Sciences

January 2010

January 2010

Bachelor's degree, Accounts

Pakistan

GPA (point): 65 out of 5

GPA (point): 65 out of 5

Bachelors of Commerce

Skills

Cold Calling
Expert
Cold Calling
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Communications
Expert
Communications
Expert
CRM software
Expert
CRM software
Expert
QuickBooks
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QuickBooks
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communication
Expert
communication
Expert
Customer Service
Expert
Customer Service
Expert
Self-motivation
Expert
Self-motivation
Expert
Teamwork
Expert
Teamwork
Expert
Ability to work under pressure
Expert
Ability to work under pressure
Expert
Adaptbility
Expert
Adaptbility
Expert
Cold Calling
Expert
Cold Calling
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Communications
Expert
Communications
Expert
CRM software
Expert
CRM software
Expert
QuickBooks
Expert
QuickBooks
Expert

Languages

Arabic

Expert

English

Expert

Hindi

Expert

Hobbies and interests

Reading