asma sghaier

 Participate in the creation and implementation of the sales business plan.
 Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
 Proactively identifies prospects, qualifying them, introducing them to Mazaya and determining their requirements, through cold and warm calls, direct sales, networking to create and maintaining referral agents, social media and other channels.
 Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports.
 Develops potential customer lists to identify new sales opportunities using available information and through market research
 Arranges to get and analyze feedback from customers

 Assist the General Manager in his day to day operations.
 Overseeing of Housekeeping, F & B, and other departments as directed by the General Manager.
 Assist General Manager in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines.
 Receives and resolved or assists the General manager in resolving guest complaints and service recovery process
 Assure liaison with guests, staff and vendors to resolve conflicts professionally.
 Meeting and negotiating with suppliers.
 Respond to all hotel issues and problems to make sure the hotel runs smoothly.
 Ensure property standards are being maintained.
 Inspect rooms and insure cleanliness and maintenance goals are met.
 Performs sudden audits on rooms and other operating areas
 Supervise, train, evaluate, motivate, and schedule staff
 Monitor the Guest feedback on Trip advisor, OTA's etc
 Review employee performance and conducts personnel actions such as disciplinary actions and terminations.
 Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
 Builds strong working relationships and communications with hotel staff, HOD's and other departments to ensure maximum operating effectiveness and fulfillment of special event need.

 Managing the entire showroom of NATIS, a North African company specializing in the distribution, installation, commissioning of the sound and light systems.
 Selling of audiovisual Equipment & Systems, musical instruments and DJ packs.
 Completes store operational requirements by scheduling and assigning employees; following up on work results.
 Maintains store staff by recruiting, selecting, orienting, and training employees.
 Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
 Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
 Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures

 Analyzing clients’needs and data to assess their insurance needs.
 Creating insurance covers.
 Collecting premium payments and processing accounts.
 Advising clients to suit their insurance requirements.
 Preparing reports for insurance underwriters and surveyors.

 Run product focused campaigns to target new customers.
 Customer interaction with key accounts and new leads.
 Responsible for generating new opportunities, achieving monthly pipeline and Penetrating "targeted" Named Accounts.
 Maintaining an understanding of the designated market and Oracle’s value propositions in order to identify and priorities the key opportunities in that market.
 Selling additional products into existing clients.
 Accurate sales opportunity forecasting using a sales force automation tool.
 Continually learning new products and acquiring better selling skills - participate in self-paced tutorial learning when appropriate.
 Identifying and developing strategic alignment with key third party influencers.
 BelLding a strong Oracle’s Partners relationship.
 Preparing written presentations, reports and price quotations.
 Over-achievement of my FY08 and FY09 Sales target.