Asmaa Al Arwadi

• Increased team productivity and service consistency by leading and coaching a 10+ employee team,
implementing structured performance feedback and training practices.
• Identified revenue opportunities through sales trend and KPI analysis, supporting improved store
performance and operational decision-making.
• Enhanced customer experience and operational efficiency by implementing workflow and service
improvements across store operations.
• Strengthened operational continuity by coordinating effectively with suppliers, management, and internal
departments to resolve operational challenges.
• Improved reporting accuracy and decision support by maintaining structured operational and financial
performance records.

• Facilitated a smoother recruitment process by coordinating CV screening, interview scheduling, and
onboarding activities.
• Contributed to accurate payroll preparation and benefits tracking, ensuring compliance with internal HR
procedures.
• Improved HR documentation structure by maintaining organized and confidential employee records.
• Supported HR efficiency by contributing to process documentation and internal training materials.

• Contributed to strong store performance and service standards by supervising staff operations and
supporting daily management activities.
• Improved operational awareness by monitoring revenue performance, customer traffic, and sales
conversion trends.
• Strengthened customer satisfaction by assisting in customer account management and issue resolution.
• Maintained smooth operational flow by coordinating with suppliers and internal teams to resolve
operational matters.