Customer Service Representative
Property shop investment
Total years of experience :12 years, 8 Months
Job Description:
1. Maintain and improve quality results by applying to standards and guidelines recommending improved procedures.
2. Accomplish sales and organization mission by completing related results as needed and doing across selling to make sure the leads are closed
3. Using Verbal Communication, Phone Skills, Listening, Data Entry Skills, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking to achieve the target of the company
4. Targeting satisfaction of all parties such as owner, buyer, seller and also tenant
Job Description:
1. contact businesses or private individuals by phone
2. Deliver prepared sales scripts to persuade potential customers to purchase a product or service.
3. Describe products and services, respond to questions, obtain customer information, obtain possible customer leads.
4. maintain customer/potential customer data bases, follow up on initial contacts and complete records of telephonic interactions, orders and accounts
Job Description:
1. Receives customer telephone questions and complaints in a professional manner.
2. Completes research and resolves documentation errors or discrepancies. Forwards more complex problems to Call Center Manager.
3. Provides general information to customers on Company policies, procedures, and programs
• Working in Ibn Al khattab for Mills as Accountant assistant (part time)_ Financial Department from 2010 to 2012
English Accounting