اسماء ممدوح عثمان

National Investment Company, Kuwait City, Kuwait

Organized and updated schedules for executives.

Coordinated travel arrangements and bookings for executive staff.

Responded to emails and other correspondence to facilitate communication and enhance business processes.

Handled confidential information in professional manner.

Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.

Improved internal communication by creating informative reports, presentations, and memos for executives and team members.

Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.

Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.

Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.

Kuwait Esport Club Co., Kuwait City, Kuwait
Provide full secretarial and administrative support to the upper management.
Schedule and notify all concerned of meetings, appointments and venues, attending meetings,

Document Preparation Office Administration Client liaison
Report Preparation Database Maintenance Minute Taking
Strong decision-making Research abilities Spreadsheet tracking Exceptional organization Advanced multitasking.

taking minutes and keeping notes.
Prepare a monthly board of directors meeting.
Maintain a proper archive system for recording and tracking of all documents for the team.
Create and maintain useful databases for the contracts.
Undertake any admin projects/duties as required.
Coordinate travel arrangements inclusive of air-ticket, hotel accommodation, visa arrangements, claims etc.
Preparing contracts, MOU, other legal documents.
Prepare reports, documents and presentations.

Sultan International Electronics Co., Al Rai, Industrial
Provide full secretarial and administrative support to the Operations Department to ensure the smooth running of the department operations. Perform data-entry, recording, printing and filing duties.
Maintain a proper archive system for recording and tracking of all documents for the team.
Create and maintain useful databases for the contracts.
Undertake any admin projects/duties as required (Tenders)
Coordinate travel arrangements inclusive of air-ticket, hotel accommodation, visa arrangements, claims etc.
Communicate with clients and shippers and resolve any complaints.
Negotiate shipping fees with couriers. Prepare reports for senior management. Keep a record of shipment information