عصماء محمد أحمد

• Oversaw the payroll process manually and using SAP, for 1500 employees across Iraq and Dubai
• Responsible for a number of staffing costs and Manpower budgetary processes, particularly preparing and reviewing relevant reports with stakeholders such as Finance. Typically oversaw budgets of USD 90M
• Accountable for formulating and updating comp & ben policies & procedures, especially on Leave of absence, paid leave, rotation leave cycle, entitlements & promotions
• Managed and administered employees benefits such as medical and life insurance

• Key achievements
o Worked closely with IT department to automate timesheets and leave records to enable them to interface with SAP. Trained users to ensure understanding and accuracy of data inserted
o Provided cost analysis for the mobilization of 20% of employees from Dubai office to Iraq in a cost reduction exercise
o Provided cost analysis for redundancies of 40% of the total employees within second quarter of 2016, prepared final settlements for redundant employees before quarter end

• Provided frequent (monthly & quarterly) senior leadership and management reports to support budgetary and manpower planning
• Administrated payroll for 1, 100 employees, including overseeing overtime, taxation deductions. Handled benefits such as medical insurance, enrolling on pension and social security scheme, as well as allowances
• Responsible for updating comp & ben policies and procedures relating to leave and entitlements.
• Conducted annual job evaluation for project and development department following Hay method
• Maintained accurate employee records on Oracle/HRMS

• Key achievements
o Oversaw the performance ratings review for 800 employees, guided managers on how to evaluate performance ratings versus department objective ensuring that the rating were aligned with the overall organizational objective. Incorporated ratings into the annual bonuses process to ensure bonus percentage distribution reflects overall performance rating.
o Partnered closely with senior management and HR teams during the annual salary survey. Performed market research and provided salary range report throughout the year to the assigned consultancies

• Oversaw and performed a number of HR processes across to the full employee life cycle, seen as a trusted advisor for both managers and employees on all HR matters
• Staffing: coordinated the recruitment and selection process, drafted and reviewed vacancies, screened CV’s, conducted HR interviews
• On boarding: managed the on boarding process for successful candidates and the placement administration
• Compensation: conducted salary review in line with salary scale
• Employee Relations: supported managers and employees in line with HR policies and procedures in line with UAE labour law, including range of processes from grievances to terminations
• HR operations: maintained and updated employee records, conduct leavers process, retirement

• Key achievements
o Automated all employee records from manual records into oracle system.

• Employee Relations issues: processed leave, retirement, resignation and termination in accordance with the HR policy and procedures. Updated and maintained employment records in the HR NET system, created employee profile and set up on payroll
• Complete system and onboarding for new hires, from setting up contract, through to system and security access, payroll and benefits set up, and new joiner orientation. Updated and revised HR policy & procedure.

• Performed an extensive Recruitment role which included generalist HR activities
• Performance Management: Deliver EPAS (Electronic Performance System) workshops to staff and mangers on the beginning of each cycle to ensure understanding of the process.
o Acted as an HR representative in conflicts panel between managers and employees
o Ensured end of cycle evaluation was connected with salary increment according to performance rating.

• Key Achievements
o Conducted a major time sensitive recruitment campaign that resulted in 250 hires to support the referendum and separation elections in south Sudan & South Kordofan,
o Had been part of the HR team that executed a job fair supporting the 3, 000 local staff employees that had lost their jobs due to the mission closing down in Sudan. Partnered closely with UN agencies in Sudan and resulted in redeployment of 80 percent of local ex- staff.
o Had been part of the HR liquidation team responsible for smooth transition of all staff reductions at the end of the mission, ensuring all benefits and entitlements were distributed to all leavers smoothly and fairly

• Provided general HR administration responsibilities
• Prepare Staff Contracts, process renewal of contracts.
• Performed orientation of new staff and explained policies and procedures relating to terms of employment
• Monitor Leave Entitlements an attendance, administrator overall benefits

• Provided executive secretary support to the General Manager, as well as general office manager support
• Maintained calendar and responsibility for overseeing local and international travel arrangements
• Maintained company personal records, oversaw leave requests and coordinated coverage
• Managed administrative duties included reviewing formal documentations on behalf of General Manager, providing formal responses, filing etc.