IT Manager
Golden Tulip Galleria Hotel
Total years of experience :16 years, 5 Months
Create and Maintain Company Technical Infrastructure.
Write proposals, cost models and lead new projects.
Write proper budgets and ensure prioritization for anticipated IT projects and support needs.
Maintain secure Network and Server environment.
Ensure backups are regularly stored.
Test and certify Software to be used by the property.
Manage security measures to comply with PCI standards.
Determine solutions and ensure fast resolution of system performance issues.
Maintaining company core systems in optimal condition. (Windows, linux and ESX cluster)
Monitoring and maintaining networking components. (Cisco - Fortinet)
Symantec solutions tailoring based on customer needs.
Proof of concept and customer demonstrations.
Deploying and configuring Symantec security and backup solutions.
Supporting customers and supplying them with product documentation.
Manage remote management agents for clients.
Support clients through several remote management tools or onsite if high priority intervention is needed.
Troubleshooting high priority issue and documenting solutions.
Daily IT monitoring tasks.
Ensure network infrastructure running at all time.
Integrating mew technologies into clients existing infrastructure.
System auditing to ensure 100% uptime.
Client support 24/7.
Install and maintain network infrastructure of clients.
Install and maintain Panasonic PBX.
install and maintain CCTV surveillance systems.
Implementing and Managing Microsoft Windows Family, Windows Server Family, and Linux Operating Systems.
Installing and Managing Access Points, Routers and Firewalls.
Installing and maintaining a corporate network infrastructure.
Implementing and managing MikroTik RouterOS.
Microsoft Office Family and Internet Explorer.
Implementing and managing all various Software covering most of IT subjects.
Dos and Shell commands.
Hardware assembly and maintenance of standard computers, servers and laptops.
Managing MacOS systems.
CCTV installation and maintenance.