Adminstrative Program Coordinator
University of Sagesse- Faculty of Hospitality Management
Total years of experience :16 years, 9 Months
-Interviewing and recruiting new students for Master’s program.
-Coordinating with the University’s registrar to schedule interviews, follow up on all student files, and arrange guided tours for potential new students.
-Participating as a member in various faculty committees such as the academic advisory committee, the faculty curriculum committee, the orientation committee, etc.
-Maintaining current students as well as alumni in the university database through regular outgoing communication and a tightly knit social and professional network.
-Managing an annual alumni gathering in coordination with the Dean of the faculty.
-Developing and revising content published to social media channels, the web, as well as writing press releases.
-Evaluating academic records, answering inquiries, and providing counseling for programs.
-Assisting in registration and maintaining functions of the banner system including grade changes, and transcripts.
-Advising on transcripts and enrolment statements.
-Supervising graduation requirements of registered students.
-Serving as an ex-officio member of the curriculum committee in order to evaluate old and new curriculums and solve problems related to student records and transcripts.
-Assisting in planning, development, and implementation of the annual university recruitment plan, tele-counseling program, and marketing of the campus accordingly.
-Working collaboratively with academic program coordinators to plan and implement targeted recruitment activities for individual academic programs.
-Using SCT Banner admissions and recruitment software modules, MS Excel - MS Access for data collection, analysis and outreach for the recruitment and admission of students.
-Recording, updating, and monitoring enrolment data on a daily basis.
-Guiding students and parents on appropriate eligibility and registration procedures, with continued follow up throughout the semester.
-Coordinating the admissions placement tests and following up with the appropriate academic coordinators.
-Recruiting perspective students by representing the university at first and second career fairs, secondary classes in schools, academic exhibition both on and off-campus.
Achievement: Increased the number of students admitted from 260 in year 2009 to 480 in year 2010
- One Month training on Customer Services and bank operations
-Carrying out operational support activities of the unit in coordination with various staff members.
-Serving as a liaison between Lebanon & Saudi Arabia in distributing agendas and drafting minutes of numerous meetings.
-Providing administrative support for various divisions such as assisting visitors and resolving a range of administrative problems and inquiries.
-Scheduling and coordinating meetings, interviews, events and other similar activities for supervisors, which also included travel and lodging arrangements.
