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Ronda Jheir, Adminstrative Program Coordinator

Ronda Jheir

Adminstrative Program Coordinator·University of Sagesse- Faculty of Hospitality Management

Lebanon

Master's degree, Management and Human Resource

Work experience

Total years of experience: 18 years, 11 months

Adminstrative Program Coordinator

October 2012 - Present

University of Sagesse- Faculty of Hospitality Management

Beirut, Lebanon

October 2012 - Present

-Interviewing and recruiting new students for Master’s program.
-Coordinating with the University’s registrar to schedule interviews, follow up on all student files, and arrange guided tours for potential new students.
-Participating as a member in various faculty committees such as the academic advisory committee, the faculty curriculum committee, the orientation committee, etc.
-Maintaining current students as well as alumni in the university database through regular outgoing communication and a tightly knit social and professional network.
-Managing an annual alumni gathering in coordination with the Dean of the faculty.
-Developing and revising content published to social media channels, the web, as well as writing press releases.
-Evaluating academic records, answering inquiries, and providing counseling for programs.

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Registrar

November 2010 - November 2011

American University of Technology

Tripoli, Lebanon

November 2010 - November 2011

-Assisting in registration and maintaining functions of the banner system including grade changes, and transcripts.
-Advising on transcripts and enrolment statements.
-Supervising graduation requirements of registered students.
-Serving as an ex-officio member of the curriculum committee in order to evaluate old and new curriculums and solve problems related to student records and transcripts.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Admissions

November 2009 - November 2010

American University of Technology

Tripoli, Lebanon

November 2009 - November 2010

-Assisting in planning, development, and implementation of the annual university recruitment plan, tele-counseling program, and marketing of the campus accordingly.
-Working collaboratively with academic program coordinators to plan and implement targeted recruitment activities for individual academic programs.
-Using SCT Banner admissions and recruitment software modules, MS Excel - MS Access for data collection, analysis and outreach for the recruitment and admission of students.
-Recording, updating, and monitoring enrolment data on a daily basis.
-Guiding students and parents on appropriate eligibility and registration procedures, with continued follow up throughout the semester.
-Coordinating the admissions placement tests and following up with the appropriate academic coordinators.
-Recruiting perspective students by representing the university at first and second career fairs, secondary classes in schools, academic exhibition both on and off-campus.

Achievement: Increased the number of students admitted from 260 in year 2009 to 480 in year 2010

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Trainee

July 2008 - July 2008

Bank Med

Tripoli, Lebanon

July 2008 - July 2008

- One Month training on Customer Services and bank operations

Company industry:
Banking
Job role:
Teaching and Academics

Administrative Assistant

June 2004 - June 2007

Oxygen Media & Advertising

Khobar, Saudi Arabia

June 2004 - June 2007

-Carrying out operational support activities of the unit in coordination with various staff members.
-Serving as a liaison between Lebanon & Saudi Arabia in distributing agendas and drafting minutes of numerous meetings.
-Providing administrative support for various divisions such as assisting visitors and resolving a range of administrative problems and inquiries.
-Scheduling and coordinating meetings, interviews, events and other similar activities for supervisors, which also included travel and lodging arrangements.

Company industry:
Advertising
Job role:
Administration

Education

American University of Technology

June 2012

June 2012

Master's degree, Management and Human Resource

Lebanon

GPA (point): 4.65 out of 5

GPA (point): 4.65 out of 5

University of Balamand

June 2009

June 2009

Bachelor's degree, Mass Communication

Lebanon

Skills

Team Player
Expert
Team Player
Expert
Negotiation
Expert
Negotiation
Expert
Problem Solving
Expert
Problem Solving
Expert
Strategic Thinking
Expert
Strategic Thinking
Expert
Analysis
Expert
Analysis
Expert
Banner SCT
Expert
Banner SCT
Expert
Microsoft Office
Expert
Microsoft Office
Expert
CRM
Expert
CRM
Expert
Team Player
Expert
Team Player
Expert
Analysis
Expert
Analysis
Expert
Negotiation
Expert
Negotiation
Expert
Problem Solving
Expert
Problem Solving
Expert
Strategic Thinking
Expert
Strategic Thinking
Expert

Languages

English
Expert
Arabic
Expert