Director of Academic Services
The British University In Egypt
Total years of experience :18 years, 4 Months
𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗱𝗶𝗿𝗲𝗰𝘁𝗹𝘆 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗻𝗶𝘃𝗲𝗿𝘀𝗶𝘁𝘆 𝗥𝗲𝗴𝗶𝘀𝘁𝗿𝗮𝗿 𝗮𝗻𝗱 𝗖𝗵𝗶𝗲𝗳 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗢𝗳𝗳𝗶𝗰𝗲𝗿
• lead the Department of Academic Services in conducting continuous reviews and improvements of university academic regulations and procedures;
• Ensuring that they adhere to both Egyptian and British quality standards and that they are implemented consistently across the university.
• Support the university's transformational program and promote its relationship with other UK Higher Educational institutions and accreditation authorities.
• Provide institutional support to staff and students on regulatory and procedural matters.
• Explore opportunities for possible institutional international accreditation.
• Contribute to promoting students’ engagement and experience.
• Strengthing the relationship between the University and the UK validating universities
• Oversee the implementation of the University policies across all faculties.
• Act as the main contact point with UK Partners over quality and validation arrangements and reporting on institutional activity
• Develop and ensure the implementation of standard operating procedures to support quality assurance activity across the institution.
• Provide leadership, advice and expertise on quality assurance and enhancement policies and procedures.
• lead the quality assurance department team to ensure a proactive, response high-quality service to internal and external stakeholders.
• Monitor the Student Records Systems; liaise with IT Development team identifying and resolving issues and agreeing on the prioritization of enhancements.
• Analyse institutional trends, review students' feedback and progression and monitor developmental action plans.
• Manage students’ appeals, complaints, attendance and Extenuating Circumstances processes.
• Create academic calendar, quality cycle, student handbook and exam boards documentation.
• Support and guidance on best practice during examination boards and appeals panels.
• Deliver sessions to academic and administrative staff as part of the institutional staff development plan.
Assure institutional adherence to both UK and Egyptian quality standards.
Maintain partnerships with different UK universities.
• Standing member of University’s Teaching and Learning Committee, Preparatory Year Committee, Quality and Standards Committee, Students' Experience Committee and Academic Portfolio Review Committee.
• Provided advice and expertise on BUE’s quality assurance related matters and enforce policies and procedures.
• Lead the Quality and Validation team and ensure a responsive and high quality service to both internal and external stakeholders.
• Managed and developed the processes related to BUE’s validating partners.
• Administrated the annual collation of information on academic programmes, and its entry onto the corporate student records database.
• Prepared and distribute papers and provide servicing for University Committees, Examination Boards and Programme Review panels.
• Advised students and staff on regulatory matters and procedures related to assessment and academic quality.
• Create a centralized examination timetable.
• Managed the examination process.
• Controlled the process of issuing students’ transcripts and degree certificates.
• Managed the collection of students’ feedback.
• Supported in preparing documents, reports and visits in accordance with the validation arrangements agreed with UK partner institutions.
• Assisted in managing the academic and student-related administrative aspects of awards ceremonies.
• Liaised with concerned departments regarding validation of award certificates and transcripts by the Egyptian Supreme Council for Universities.
• Provided reports, statistical data and analysis on the assessment and quality processes.
• lead the student record system’s team to implement all processes required on the SRS such as the following: ( Students' registration, Exams schedules, Students' transcripts and awards)
• Assured the integrity and accuracy of data entered to the System.
• Have full working knowledge of the University regulations and liaise with the software developers to make sure the system meets the needs of the University.
• Recommend developments and improvements to be added to the SRS as well as test new applications.
• Formulated data/statistics and create reports as required for different
• University boards and external partners (Loughborough University, London South Bank University and Queen Margaret University) as well as for The Ministry of Higher Education.
• Delivered workshops to staff on how to use the SRS for different applications.
• Provided administrative support and attend as a member of the following boards:
(Module Exam Board, Program Exam Board, Students Record System Management board
• Assisted in Managing software development projects designed for educational institutions.
• Handled customers’ problems pertaining to the designed software and maintain an accurate database.
• Analyzed and test newly designed applications and recommend the required modifications if needed
• Located potential customers in order to introduce the company’s software to them.
• Conducted presentations to potential customers and sign contracts on behalf of the company.
• Maintained the system with customers to ensure efficiency and effectiveness
I studied computer Architecture, Data Structures, Programming and Electronics I got a bachelor degree with an average of 73% (good)
