Assem zeid, Supervisor

Assem zeid

Supervisor

Tasded Payment Services

Location
Egypt - Alexandria
Education
Bachelor's degree, أدارة أعمال
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

Supervisor at Tasded Payment Services
  • United Arab Emirates - Dubai
  • April 2017 to September 2017

Handle different banks regarding SME, Credit cards and personal loans.
 Organize the portfolio between members of the team.
 Settle the debts with all banks in UAE and open police cases over UAE.
 Following up clients on previous payment arrangements.
 Provide management with the needed reports.

Collector SME LOANS at First Gulf Bank Dubai
  • United Arab Emirates
  • August 2016 to February 2017

Collect payments on past due bills.
 Handling recovery cases.
 Reduce bank provision.
 Restructure SME cases and finalize customer documents
 Make a loan more save with supporting documents as per bank policy and central bank policy.
 Utilize computer systems to handle skip tracing.
 Offer advice or refer customers to debt counselors.

Collector AUTO LOANS at National Bank of Ras Al Khima Dubai
  • April 2015 to June 2016

Collect payments on past due bills.
 Organize list according to severity of delinquency.

Team leader at Lootah Advocates & legal consultants
  • United States
  • March 2012 to March 2015

Recovering money from people who have taken out loans.
 Making outbound collection calls to debtors.
 Reducing the outstanding debt owed to a company.
 Responding to telephone inquiries using standard scripts and procedures.
 Working with debtors to work out payments.
 Following up clients on previous payment arrangements.
 Locating and establishing contact with debtors.
 Settle the debts with all banks in UAE and open police cases over UAE.
 Chairman of a working group of collectors.
 Organize the portfolio between members of the team.
 Helping members of the team to achieve their target.
 Do all the communications with the bank to discuss the cases to finalize them.
 Follow up with the team.
 Provide management with the needed reports.
 Handle different banks regarding SME, Credit cards and personal loans.

Supervisor AUTO LOAN at Page
  • November 2009 to February 2012

Handling Recovery Cases.
 Locating and establishing contact with debtors.
 Organize the portfolio between members of the team.
 Helping members of the team to achieve their target.
 Do all the communications with the bank to discuss the cases to finalize them.
 Follow up with the team.
 Provide management with the needed reports.

Receptionist at El-Dawy Private School
  • January 2008 to February 2009
Receptionist at Petit Queen Hotel
  • January 2007 to May 2008
Advertising Representative at El
  • United States
  • January 2006 to March 2007

Faculty of Commerce 2006_2011

ASSEM ZIED at National Technology Institute
  • January 2002 to January 2004
Assistant Manger at MR. Nemari Fadlallah
  • to
  • to

Locate customers using credit bureau information, background checks, loan documents, and
other paperwork or databases.
 Call customers using telephone and all other social ways for communication
 Utilize computer systems to handle skip tracing.
 Inform clients of overdue accounts and amount currently owed.
 Attempt to collect payment.
 Review terms of sale or loan documents.
 Ensure all customer information is correct, including phone numbers and addresses.
 Listen to customer's story and determine if debt can be collected.
 Set up repayment plans and new terms of sale.
 Offer advice or refer customers to debt counselors.
 Record new commitment to repay debt.
 Send statements of delinquencies to credit bureau.
 Initiate repossession proceedings or hand over account to law practice that specializes in debt
collection.

Supervisor
  • to

TEL: +97150-7678637

Education

Bachelor's degree, أدارة أعمال
  • at جامعة الأسكندرية كلية تجارة
  • July 2011

Specialties & Skills

Loan Servicing
Personal Loans
Consultancy Services
COMMUNICATION SKILLS
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
MANAGEMENT
MICROSOFT MONEY
SHELL SCRIPTING
TELEPHONE SKILLS

Languages

English
Expert