Senior Executive
Vodafone Shared Services India
Total years of experience :5 years, 1 Months
• Involved in Tibco production and non-production BW deployments and EMS deployment.
• Provided technical and functional knowledge to the new team members.
• Strong expertise in troubleshooting and problem analysis.
• Self motivated, hard working, possess strong analytical and problem solving skills and also result oriented with the spirit of teamwork, effective communication and interpersonal skills.
Support the existing application and help team in case of any technical or functional doubts.
Communicating the impact of problems to the business users. Involved in Client communication to provide
quick resolution for issues reported.
Ensured Business continuity by means of resolving frequently occurring issues through Permanent code
fixes. Analyzing, Resolving the problems and business impacts on issues reported by Clients