Wellness consultant & spa trainer
Health
Total years of experience :10 years, 1 Months
PROFESSIONAL POSITIONS HELD: 2013 Wellness consultant & spa trainer
Health land spa
Kabarent Rd. off Ngong RD.
Nairobi- Kenya.
A luxurious Day spa offering complete privacy, with a team of professionals who are dedicated to bringing
People and spa Journey together in a comfortable and serenity atmosphere that clients can truly call their own- a
sanctuary where Women/men can exchange their stress states with tranquility.
RELEVANT ASSIGNMENTS UNDERTAKEN: 2013 HERBAL MASSAGE TRAINING FOR ALTERNATIVE HEALINING UNIT
Jesuit refugee service Kakuma Northern Kenya
The training was to empower the participants/staff to be able to deliver effective, appropriate and professional service to persons experiencing physical and emotional disharmony as a result of life threatening situations and problems using Massage therapy.
2011-up to May 2013: Spa Manager
Diamonds La Gemma DellE'st
Zanzibar, Tanzania
Duties
• Supervising and coordinating spa operations and management Procedures.
• Leading my team and ensure that they consistently improve their skills and contribute to the spa business
success.
• Developing and executing training strategy.
• To ensure the highest levels of client satisfaction by managing client requests, anticipating client needs, and resolving client criticisms.
• Perform recruiting, hiring, discipline, evaluating staff performance, Prepare commission payment, and other aspects related to spa personnel.
• Taking care of product inventory, placing order, controlling shrinkage, and ensuring professional product
needed for services are stocked and orderly.
• To motivate and encourage the team reach their financial targets on a weekly basis.
• Assisting the financial controller in preparing Spa budget.
• To ensure the company standards of merchandising, hygiene and cleanliness are in evidence across the spa.
2010: PART TIME TUTOR/ INTERNAL EXAMINER
Timeless professional college
Nairobi Kenya
• Delivery ( Beauty therapy, Reflexology, Aromatherapy, Holistic Massage (theory and practical sessions) and Spa treatment to meet the standards set by ITEC
• Internal Examiner (Examining and assessing of students for Beauty, therapy courses and Hair Dressing, both Local and International Exams.
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2010 SPA CONSULTANT & TRAINER
Health land Spa ( Ngong Rd, of Kabarnet road)
• Rebranding and designing the Spa
• Introducing new Spa concepts and treatments.
• Implementing effective training programme /strategy to improve service quality and increase retail% in spa and beauty clinic.
• Train Therapists on product knowledge and effective selling skills
• Supervise all the Spa operations
2010 REFLEXOLOGY TRAINING FOR ALTERNATIVE HEALINING UNIT
Jesuit refugee service kakuma Northern Kenya
The training was to empower the participants/staff to be able to deliver effective, appropriate and professional service to persons experiencing physical and emotional disharmony as a result of life threatening situations and problems using reflexology therapy.
2006- 2009 BEAUTY THERAPY TUTOR/ INTERNAL EXAMINER
Cleopatra & Steiner Beauty training centre
Dubai UAE
• Delivery ( Aesthetics, body therapy, Massage, Anatomy & physiology, reflexology and aromatherapy) to meet the standards set by CIDESCO & CIBTAC
• Internal Examiner (Examining and assessing of students for Beauty and therapy courses.
• Work with Elemis product Training Manager to develop Beauty therapy students on retail abilities through excellent product knowledge and customer service.
2007 SPECIAL TAILORED MASSAGE COURSE FOR JOURNALIST
Aquarius Magazine Dubai, UAE
Training Journalists on the benefits of massage and other complementary therapies, to enhance
their knowledge in writing educational articles.
2003-2004 PRODUCT REP& TECHNICIAN
Nivea skincare products (Nairobi, Kenya)
• Educate consumers on products available to them according to skin specific to the customer's skin type.
• Conducts beauty demonstrations and provides product samples to induce sales.
TV MAKE - UP ARTIST
2002-2004 SENIOR EDUCATOR/ INTERNAL EXAMINER
Body Wise Training/ Health club Centre,
Nairobi Kenya.
• Delivery ( Aesthetics, body therapy, Massage, Anatomy & physiology, reflexology and aromatherapy) to meet the standards set by ITEC
• Internal Examiner (Examining and assessing students for Beauty therapy and hairdressing courses to meet the standards set by ITEC &City and Guilds.)
• Teach students on Retail selling and benefits of homecare advice after treatments.
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Nation Media Group, Nairobi, Kenya
2002 MISS VALENTINE -2002 - Nairobi, Kenya
Lead Make-up Artist for over 20 beauty pageants vying for the Miss Valentine- Kenya title for the year 2002.
2002 ROADSHOW Body Wise Training College, Nairobi Kenya.
The main co-coordinator in a marketing initiative for Body Wise Training College.
2009:Matis product knowledge and treatment training Nairobi Kenya. Diploma in Nail Technology Timeless Beauty Training Centre, Nairobi, Kenya.
2007: Post- Graduate CIDESCO. : Diploma in Beauty therapy : Elemis product knowledge and treatment training. Spa International Resources Dubai UAE
2005:Diploma in Reflexology ITEC, ( International Therapy Examination Council) England, United kingdom. Diploma in Aromatherapy ITEC, England, United kingdom.
2001: Diploma in Physiatrics, ITEC, England, United Kingdom
2000: Diploma in Aesthetician, ITEC, London, England United Kingdom
1995: Diploma in Sales and Marketing Institute of Chartered Management Nairobi Kenya.