IT Project Manager
Tatwa Technologies Ltd.
Total years of experience :8 years, 7 Months
• Managing Hospital Information System server and clients.
• Manage 10 members of team for patient’s registration and entry patients’ diagnosis.
• Taking care of all escalated issues and service calls.
• Sound familiarity with Windows Vista, Windows 2000, Windows XP, Windows 7 & windows 10 at the user to expert level, including application installation & troubleshooting.
• Sound Knowledge of MS OFFICE (Supporting & training).
• Involved in maintaining Desktops, Server, Switches
• Managing firewall, creating rules & generating report.
• Data backup to NAS Storage & recovery.
• Performed occasional off-hours and remote support.
• Define and implement network best practices, including proper server configuration, group and user definitions, proper backup plans, Defining Password Policy and Implement security on the Network folders as per the Security Policy etc.
• Receives user complaints by email, telephone, fax, and in person. Responds to all user complaints, Provides assistance to user, Documents complaints and takes corrective action.
• Setup, Configure and Administer the Local Area Network (LAN).
• Design, Deployment & Support of Microsoft Active Directory Services.
• Implementation of TCP/IP, DHCP, DNS.
• Implementing, Maintaining and Securing Wireless Networks, Access Point and Wireless Controllers.
• Creating & Managing Virtual Server through Hyper V & VMware Workstation.
• Taking care of all escalated issues and service calls.
• Sound familiarity with Windows Vista, Windows 2000, Windows XP, & Windows 7 at the user to expert level, including application installation & troubleshooting.
• Sound Knowledge of MS OFFICE (Supporting & training).
• Involved in maintaining Desktops, Server, Switches, Printers, Plotters & Photocopier in multiple location.
• Managing firewall, creating rules & generating report.
• Data backup & recovery using NTBACKUP.
• Administration of Symantec Antivirus server & making sure that network is virus free.
• Administration of GPS system.
• Performed occasional off-hours and remote support.
• Define and implement network best practices, including proper server configuration, group and user definitions, proper backup plans, Defining Password Policy and Implement security on the Network folders as per the Security Policy etc.
• Receives user complaints by email, telephone, fax, and in person. Responds to all user complaints, Provides assistance to user, Documents complaints and takes corrective action.
• Setup, Configure and Administer the Local Area Network (LAN).
• Implementation of TCP/IP, DHCP, DNS.
• Implementing, Maintaining and Securing Wireless Networks, Access Point and Wireless Controllers.
• Taking care of all escalated issues and service calls.
• Sound familiarity with Windows 2000, Windows XP, & Windows Vista at the user to expert level, including application installation & troubleshooting.
• Sound knowledge of MS OFFICE (Supporting & training).
• Involved in maintaining Desktops, Server, Switches, Printers & Photocopier in multiple location.
• Managing Astaro firewall, creating rules & generating report.
• Data backup & recovery.
• Administration of Trend Micro Office Scan Antivirus server & making sure that network is virus free.
• Receives user complaints by email, telephone, fax, and in person. Responds to all user complaints, Provides assistance to user, Documents complaints and takes corrective action.
• Setup, Configure and Administer the Local Area Network (LAN).
• Implementation of TCP/IP, DHCP, DNS.
• Implementing, Maintaining and Securing Wireless Networks, Access Point and Wireless Controllers.
• Taking care of all escalated issues and service calls.
• Sound familiarity with Windows 2000, Windows XP, & Windows Vista at the user to expert level, including application installation & troubleshooting.
• Sound Knowledge of MS OFFICE (Supporting & training).
• Involved in maintaining Desktops, Server, Switches, Printers & Photocopier in multiple location.
• Managing Astaro firewall, creating rules & generating report.
• Data backup & recovery.
• Administration of Trend Micro Office Scan Antivirus server & making sure that network is virus free.
• Receives user complaints by email, telephone, fax, and in person. Responds to all user complaints, Provides assistance to user, Documents complaints and takes corrective action.
• Planning and Implementation.
• PC Assembly, Hardware Troubleshoot.
• Networking (LAN, WAN).
• All Type of Windows Server, Client Installation and Configure.
• Coordination with Customer.
• Overall Coordination of the functioning of the organization
