atef hammami, Contact Centre Leader

atef hammami

Contact Centre Leader

Malomatia

Location
Qatar - Doha
Education
High school or equivalent, computer sience
Experience
8 years, 1 Months

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Work Experience

Total years of experience :8 years, 1 Months

Contact Centre Leader at Malomatia
  • Qatar - Doha
  • My current job since April 2017

Contact center team leader in government contact center responsible of 120 outbound, inbound and social media agents, responsible of team and projects management related to government services and responsible for agents daily attendance and monthly KPI

SALES AGENT at BEIN SPORTS
  • Qatar - Doha
  • December 2015 to December 2016

Sales agent in beIN sports qatar

Education

High school or equivalent, computer sience
  • at isig kairouan tunisia
  • July 2009

High school diploma in computer science

Specialties & Skills

Supervisory Skills
Contact Centre
Call Center
Customer Service
Project Management
تسيير
Good communication skills
Work under pressure
Leadership
English writing
English language

Languages

English
Expert
Arabic
Expert
French
Expert
Spanish
Intermediate

Training and Certifications

COPC (Certificate)
Date Attended:
March 2023

Hobbies

  • read-sport-culture
    Football player for 10 years