Machine tools Department Manager
Arab Engineers
Total years of experience :21 years, 0 Months
Responsibilities: Build the department Portfolio & perform the required Sales and service jobs with the team.
Achievements: Achieve and help to perform a sales volume of 4.6 MSR and perform installations for projects with a value of more than 16 MSR.
Acquire exclusive agencies for the department from companies in Europe, Asia, USA & Canada.
* Responsibilities
- Achieving the sales target by promoting the company products
- Increasing the company products by adding new required products in the market.
- Increasing the customers list of the company.
- Keep & Increase the customer satisfaction level.
* Achievements:
- Succeed to add the laser, plasma, punching, bending consumable & tools to the company products.
Succeed to add welding simulators, Overhead cranes, heat treatment furnaces, swiss lathe, laser CNC cutters and welders to the company profile.
- Achieve the Sales target even with COVID-19 crisis.
Responsible for the entire maintenance functions which include planning, scheduling of preventive maintenance, ensure zero level of down time for machinery and equipment in beam processing, plate processing, blasting, galvanizing and painting sections. Reviews the operation for plant equipment and systems on regular intervals, resolve, review problems and performance for both equipment and personnel working in maintenance department.
Major Duties and responsibilities:
1- Reviews the operation of plant equipment and systems constantly to minimized unplanned downtime, anticipate, fix problems in a timely manner, and identify opportunities of improvements.
2- Communicates with operations departments to coordinate maintenance and instruct maintenance team to carry out repair for CNC machines and equipment in process area.
3- Plans & schedules the preventive maintenance of machines and equipment in coordination with the internal departments and instruct the maintenance team to carry out the scheduled routines.
4- Prepares & implements improvement plans by reviewing the performance of the machines and equipment and suggest appropriate solutions to maintain the performance of the machines & equipment.
5- Prepare layout for new machines and monitor the installation to ensure the installation and commissioning carrying out as per manufacturer's standard.
6- tracks, analyzes and improves key maintenance parameters such as asset utilization, maintenance cost, preventive maintenance compliance though the team members.
7- Monitors & reviews the use and inventories of the spare parts & supplies to ensure existing of minimum level of spare parts.
8- Communicate with QA to ensure effective participation by the maintenance technicians in the implementation of QA policies and procedures.
9- Ensures that the maintenance technicians and equally trained, equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost-effective manner.
10- Conducts employees performance reviews based on job description to determine competencies and recommend to the operations manager to nominate his staff for undergoing in house or external training courses.
11- Maintains safety, health, and environmental policies, and procedures.
Company Description:
A solution provider firm works through experienced engineers to provide the Metal industries manufacturing factories with the suitable technical solutions for their project. This includes the machine tools, production lines, customized industrial solutions, equipment and tools.
Job Tasks:
- Design and implement the company vision, mission, targets, marketing Strategy, pricing, Sales plans, CRM System.
- Working in getting the sales agencies for machine tools sales.
- Search for the potential customers and build a permanent and continuous relationship with them.
- Build a team to fulfill the market needs.
- Achieve the company sales & profit targets.
Company: Alruqee Technical services Co., KSA (Teknoserve)
Company description:
Trading company hold several agencies for the field of metal cutting and Sheet metal work. The agencies include punching, Bending, shearing, laser cutting machines, thermal cutting machines (plasma, ox fuel), welding equipments, welding electrodes, plasma equipments, machining centers, turning centers, drilling machines, grinding machines, Steel structure fabrication line, etc)
Company Volume: The entire group has more than 250 employees. Teknoserve power is 54 employees
Company sales volume: The entire group sales target is 250 Million SAR. Teknoserve sales target is 16.5 million SAR, my branch sales target is 3.25 million SAR, but we forecasted 3.5 million SR.
Company type:
Regional Company covers Saudi Arabia, Bahrain, Yemen and Egypt in some cases.
Job Title:
Service Team Leader
Western Province
Starts at: 12 May 2008
Job Task Description:
• Managing Tasks.
• Sales Tasks.
• Technical support Tasks.
Lead a service team to fulfill the job tasks which include:
carrying out the installation and commissioning of the machines.
Perform training programs for the customer.
Introduce a demo on the machine in front of the customer stuff.
Fix the problem in the sold machines.
Achievements:
Increase the sales from 2, 063, 823 SR in 2010 to 2, 536, 434 in 2011 and 2, 708, 333 till Oct 2012. The growing is almost 15% of the annual target of each year.
Team volume: 7 persons.
Covering brands:
metal cutting machine tools (Spinner, Hyundai, Victor)
sheet metal Fabrication systems (TRUMPF, MESSER)
Welding machine (Kemppi)
Plasma cut machines (hypertherm)
Nitrogen generators
Rolling machines( Heausler)
Steel structure fabrication line (Kaltenbach).
Website: www.alruqee.net
o Sales Tasks:
Seeking and finding sales opportunities.
Provide my customers with the most suitable technological solution for their case. according to their production rate, guaranteed accuracy and budget.
Prepare the technical and financial offers.
Discussing and negotiating with the customer till accomplishing the sale operation.
Preparing the P.O. to the machine supplier
Following up the recent customer and fulfill their needs.
Cooperate with the company team work to close the open issues.
o After-sale Service Tasks:
The company is rebuilding its service stuff now. And according to my previous experience in Service field, I've been asked to treat with the service issues as follows.
Follow up the open service issues.
Train the new guys in the service stuff.
Receiving the machine in customer' site.
Perform all the installation and commissioning procedures for the new machine tools in the customer site.
Train the customer stuff who will react with the machine (operator, programmer, maintenance guy).
Job task description:
o Presale tasks:
Prepare the technical offers and financial offers for the tenders.
Prepare the quotation for the new machines and spare parts.
Discuss the technical issues with the customer belongs to the offered items.
Send the P.O. to the suppliers after receiving the customer L/C or confirmation belongs to the sold item.
Check the coming items after receiving it from the currier or in the customs.
o After sale tasks:
Help the customer to prepare the site to receive the new machine tool.
Install and calibrate the new machine tool.
Train the customer stuffs (operator, maintenance, and programmer) on the machine.
Train the application engineer on the CAD/CAM system delivered with the machine if there any.
Fix the installed and old machines if there is any problem happened on the machine.
Prepare the spare part list needed to fix the broken down machine.
Prepare the tool list required to enable the machine to perform a mean job.
Give technical consultation and technical assistance to the customer if he faces a technical problem.
Follow up the customers to support them in any problem they may face.
o Covering region:
Supporting the customers in Egypt and Arabian gulf area especially in Saudi Arabia.
o Covering products:
MACHINING CENTER: Okuma, Mikron, First.
TURNING CENTER: Okuma, Pemato.
EDM MACHINE TOOL: Charmilles, ACTspark.
CMM MACHINE TOOLS: Wenzel.
PUNCH PRESS: Finn-power.
RAPID PROTOTYPE: 3d system, Mcp-hek
TOOLS: Mitsubishi, Epinnger, Kitagawa, holdwell, Mate.
CAM SYSTEMS: Esprit, Wtcam, JetCam, NCexpress.
مهندس إنتاج في مجال أعمال الصاج. كنت أقوم بإنتاج لوحات التحكم الكهربي لشركات سيمينس و غيرها و ذلك بدراسة المنتج المطلوب و عمل رسومات هندسية لتصنيع المنتج على ماكينات دق الصاج و المقصات و التنايات و اللحام و الدهان و التجميع. يتم عمل دراسة للمواد المطلوبة للتصنيع و كتابة برامج ماكينات دق الصاج الأتوماتيكية.
A production engineer in sheet metal work field. I was responsible for producing and manufacturing the control and electrical panels tailor made or standardized item like what is for Siemense, etc. I was responsible for make a technical study for the products, determine the material needs, working drawing, production process flow chart, programming of CNC punch press, Turning center and machining center. After that I have to follow up the product through al production cells in the factory from the material inventory , punching shop, shearing shop, press brake shop, welding shop, grinding and deburring shop, painting shop, packaging shop and finally customer delivery .
تقدير عام جيد 68% مع الترتيب رقم 15 عى الدفعة My degree in mechanical design and production engineering with total 86%achievement and my rank is top 15th student.